Bob Speck Email & Phone Number

Beverly Hills, Ca, United States

Beverly Hills, California

Los Angeles Metropolitan Area

Greater Los Angeles Area

Provide analysis of current patterns and offer recommendations to increase group and tourism market share via advertising, industry events, destination management organizations and engagement with travel providers.

Greater Los Angeles Area

Set and uphold customer service standardsRecord/ manage customer data in department database and email listsOversee sales interaction with theatre box office(s)Hire and train staff as appropriateSchedule, train and supervise staff for maximum productivityManage Group Sales Office for maximum efficiencyManage electronic customer communications by email and onlineMaintain and share detailed information with customers about performance schedules, prices and payment policiesCapture customer data in order to build the theatre's databaseCoordinate payments and confirmations with theatre box office(s)Establish and maintain quality working relationships with loyal, repeat buyers in education, travel, and social markets.Meet and greet customers when appropriate in sales meetings or before performancesWork creatively with colleagues to build sales office into regional leader in entertainment ticket sales

Greater New York City Area

Hiring, training and supervising ticket services staff of 20 to ensure quality service.Tracking cash flow, preparing monthly budget reports and reconciling budget with the finance department.Processing payroll for department personnel and ensuring that expenses remain within budget