• Develops short- and long-range plans for achieving curriculum goals, establishes clear objectives and formulates appropriate lesson plans. Over 40+ hours of professional development achieved each year• Created classroom environment conducive to learning; • Evaluates student progress and counsels’ students and parents on their weak and strong areas of performance. • Motivates and encourages students to develop skills, attitudes and knowledge needed to provide a foundation for becoming a responsible citizen, cadets are lauded by other teachers for their discipline as well as highly respected in the community.• Coached drill teams, physical training, and demonstration teams for AFJROTC cadets, developed leadership courses to train cadets to become leaders.• Continually raise over 20K in grants and fund raising to buy educational equipment and trips to further the education of the students• Maintains over 400K in equipment accountability in strict compliance within regulations and documentation.

• Oversees 21 individuals who qualified leads for the Air Force Reserve, Routed over 16K qualified leads annually.• Reduced personnel by 23% allowing maximize effectiveness resulting in 10% increase production and reduce personnel cost.• Monitors advisors for customer service and subject matter knowledge, received 98.6% customer satisfaction rating. • Architect, built and trained Air Force Reserve Qualification Center from the Ground up, been in existence for over 13 years.• Qualification Center was recognized In 2019 by all DOD Recruiting Services as the best Qualification Center in DOD.

• Develops short- and long-range plans for achieving curriculum goals, establishes clear objectives and formulates appropriate lesson plans. Over 60+ hours of professional development achieved.• Created classroom environment conducive to learning; Achieved highest number of student enrollment in past 14 years.• Evaluates student progress and counsels’ students and parents on their weak and strong areas of performance. • Motivates and encourages students to develop skills, attitudes and knowledge needed to provide a foundation for becoming a responsible citizen, cadets are lauded by other teachers for their discipline as well as highly respected in the community.• Coached drill teams, physical training, and demonstration teams for JROTC cadets, developed leadership course to train enlisted cadets to become officers; course was highly praised and funded by a grant from 21st Century Learning.• Raised over 26K in grant and fund raising to buy educational equipment and trips to further the education of the students• Maintains over 150K in equipment accountability in strict compliance within regulations and documentation.

• Advised Commander on personnel issues for over 560 personnel, enforced organizational policies and programs.• Managed performance appraisals and counseling sessions on over 400 enlisted personnel, with 100% on time and accuracy. • Authored 6 articles in Air Force Reserve Recruiting quarterly magazine on leadership and personal development.• Provided oral and written presentations to various audiences on weekly basis.• Oversaw and completed documentation on relation issues, i.e. counseling, moral, opportunities for self-improvement and termination of employment. • Monitored employment practices and decisions to ensure fair and ethical practice, zero EEO complaints filed during my tenure.• Provided Coaching and Mentorship, creating the highest record of college degrees in Recruiting Service.• Conducted interviews for potential new hires to the organization at all levels, hired over 210 personnel.• Developed Career Management Program for 450+ enlisted personnel, program later adopted by Air Force Reserve Command for implementation of entire 70k+ enlisted force members

Control all functions and vision of the organization. Define strategic plans and mission statement to advance the organization objectives. Audit activity reports and finical statements to determine progress and accomplished annual corporate tax filings. Forge relationships and fund raising events with donors to ensure substantial donations are achieved. *Converted Private Organization to a Non-Profit Organization.* Generated 75K in donations, highest revenues in organization history. * Assisted more than 50 individuals receiving funds for education, disaster relief, medical expenses, charities and personal matters.

• Planned, developed, and directed production for 450+ personnel, responsible for achieving highest goal set by AF Reserve Command since 1995.• Assigned annual goals, developed strategic plan to meet Air Force Reserve Congressional Controlled End Strength of 69K. • Identified potential Recruiting Service manning deficiencies, corrected with forward planning, and hiring personnel.• Accomplished conflict management resolution by interfacing personally with Commanders on conflicting recruiting issues. • Set Recruiting Service individual recruiter goals that achieved the end strength requirements of 69K. • Motivated and directed 300+ production recruiters by using incentives to achieve annual as well as monthly goals every year.• Responsible for all legal compliance of recruiters and applicants during their employment process

• Analyzed sales production trends, developed problem resolutions • Oversaw the advertising budget of 20+ million dollars annually, balanced budget every year• Program Manager for AF Reserve Command $100M+ advertising contract over 3 years• Testified and provided evidence at Command Headquarters and DOD levels on annual budget procurement and execution• Generated more than 50 million dollars in free advertising using state of the art public service announcements• Quality assurance for entire Air Force Reserve Command advertising contract with no irregularities noted • Responsible for ensuring regional and headquarter budgets were established and meeting contract performance levels• Developed and provided sales/marketing management training to recruiters, raising accession rate by 20% in first year• Prepared, coordinated and distributed advertising reports and analysis, resulting in the highest capitalization in Return on Investment for Air Force Reserve Command advertising program

• Managed 14 recruiters at 12 geographical separated locations, Westover was recognized for the first time ever as Top Recruiting Operating location in Recruiting Service• Developed and delivered training for managers and recruiters, resulting in every recruiter meeting or exceeding annual goal• Prepared annual performance appraisal on 14 individuals and provided semiannual feedback sessions, on time and accurate • Production goals exceeded every Fiscal Year: 110% in 04, 118% in 05 and 133% in 06• Produced, maintained and analyzed metrics to achieve annual goals by using trending charts that tracked accessions • Certified to train recruiters in IMPACT sales process, resulting in an average of 34% increase accession rate by each recruiter • Created a local recruitment advertising program that generated annually 250% more leads than previous year

• Developed information sources through zone prospecting, turned office slated to close due to lack of production into top producing office in region in first year• Used media such as direct mail, press, radio and television, generated ample leads to win the AF Reserve Recruiting Service prestige “Top Non-Prior Service Award”• Prepared enlistment contracts, reviewed employment verification documents, interviewed and presented information on benefits, received 99.8% outstanding rating on customer service surveys and • Created and maintained market data, architect of the “target recruiting” to prospect more efficiently when looking for special skills needed in the AF Reserve • Recruited for highly sought-after health professionals i.e. doctors, dentists, nurses and bio environmental tech. • Made oral and PowerPoint presentations to high schools, colleges, medical schools, residencies, civic leaders and government.

Performed flight chief, production superintendent, expediter, crew chief, repair and reclamation and maintenance support functions. Coordinated maintenance plans and schedules to meet operational commitments and phase inspections. Reviewed maintenance data collection summaries to determine trends and production effectiveness. removed and installed aircraft and engine components conducted functional tests of repaired engines, components, and systems. Adjusted, aligned, and rigged aircraft flight control systems. Used automated technical data to diagnose and solve maintenance problems on aircraft systems. Serviced aircraft performed end-of-runway, ground handling, post flight, preflight, thru-flight, special inspections and phase inspections. Performed sortie generation operations and hot pit refuels, cited for Flight Line Safety of the Year award for extinguishing F-15 engulfed in fire at end of runway.