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Bob Taylor Email & Phone Number

Technical Support Manager at Ping Identity
Location: Colorado Springs, Colorado, United States 8 work roles 2 schools
1 work email found @pingidentity.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email b****@pingidentity.com
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Current company
Ping Identity
Role
Technical Support Manager
Location
Colorado Springs, Colorado, United States
Company size
1034 employees

Who is Bob Taylor? Overview

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Quick answer

Bob Taylor is listed as Technical Support Manager at Ping Identity, a company with 1034 employees, based in Colorado Springs, Colorado, United States. AeroLeads shows a work email signal at pingidentity.com and a matched LinkedIn profile for Bob Taylor.

Bob Taylor previously worked as Technical Support Team Lead at Ping Identity and Team Lead at Accenture. Bob Taylor holds Computer Software And Media Applications, 4.0 from Lane Community College.

Company email context

Email format at Ping Identity

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{first}{last}@pingidentity.com
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AeroLeads found 1 current-domain work email signal for Bob Taylor. Compare company email patterns before reaching out.

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Profile bio

About Bob Taylor

I love to make things work better together. People, processes, logistics, data, backpacking gear, if it's broken or simply needs improvement, I want to put my hands on it.I have a strong operations background, with decades of experience in everything from customer service to product movement to employee management. Adept at on-boarding new clients and creating custom support systems to provide the best end-user experience possible, while maintaining rigorous quality standards and a rich team culture. If we don't work well together, we can't work well for anyone else.I come from the old school of 'Whatever it takes to get the job done', and it drives me every day.

Listed skills include Leadership, Career Management, Process Scheduler, Team Building, and 36 others.

Current workplace

Bob Taylor's current company

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Ping Identity
Ping Identity
Technical Support Manager
denver, colorado, united states
Website
pingidentity.com
Employees
1034
AeroLeads page
Company profile
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8 roles

Bob Taylor work experience

A career timeline built from the work history available for this profile.

Technical Support Manager

Ping Identity

Colorado Springs, CO, US

Technical Support Team Lead

Ping Identity

Denver, Colorado, United States

Team Lead

Accenture

Austin, Texas

  • (On-site with client) Team Lead responsible for direct supervision of Tier 1 technical support agents, helpdesk team, and support staff (SMEs, QA). We started with a small crew and pulled in resources to implement the.
  • Took on support for multiple client services, requiring the creation of training materials, onboarding and training of new agents, process creation and improvement, establishing KPI and QA metrics, service level.
  • Real time queue management (phone, chat, email, social media) to maintain service levels per client requirement.
  • CSAT/DSAT review and root cause analysis.
  • Data collection and summary for business reviews (weekly/monthly/quarterly).
  • Communicated agent performance with individual agencies.
Apr 2018 - Oct 2021

Production Supervisor

Trusource Labs

Austin, Texas

Positions held at TSL:Solutions Manager (Mar 2016 - Jun 2016)Introductory Period Supervisor (Sept 2015 - Mar 2016)Subject Matter Expert, Account Security (Mar 2015 - Sept 2015)Technical Support Agent (Aug 2013 - Mar 2015)Started as a telephone agent for 6 months (approx. 3000 calls handled) and then moved to written support before joining the leadership.

Aug 2013 - Mar 2018

Cashier/Assembly Tech

Lowe'S Home Improvement

Louisville KY

Assembled scores of barbecues, wheelbarrows, and lawn tractors for display/deliveryTransitioned to customer associate/cashier in the Garden Center

Mar 2013 - Aug 2013

Receiving Supervisor

Amatrol

Jeffersonville IN

Began in the stockroom, pulling parts to match build-sheets. Moved to Receiving Department after 3 months and saw a need for improved processes. Submitted proposal and was granted authority to make changes to department policies for receiving and routing of incoming materials." Instituted same-day processing of incoming orders." Established and documented.

Feb 2011 - Oct 2012

Permit Specialist

City Of Cottage Grove

Cottage Grove OR

" Participated in a statewide initiative to plan and maintain a single point of entry to the State of Oregon permitting system." Streamlined in-office processes for intake and issuance of City permits via telephone and walk-in customers. Transitioned from manual tracking to electronic." Purchased up-to-date permitting software and manually transferred all.

Jul 2006 - Sep 2010

Receiving Supervisor

University Of Oregon Bookstore

Eugene OR

" Established processes for the receipt, processing, and distribution of incoming retail product to 10 satellite locations. " Created tailored processes and training for receipt of each department's specific product: Books (text and trade), sportswear, electronics, art and school supplies." Increased efficiency, accuracy, and turnaround time by.

Jun 2000 - Jul 2006
Team & coworkers

Colleagues at Ping Identity

Other employees you can reach at pingidentity.com. View company contacts for 1034 employees →

ER Emily Roland Emily Roland Colleague at Ping Identity Denver, Colorado, United States, United States View → BF Breann Frow Breann Frow Colleague at Ping Identity Austin, Texas, United States, United States View → AG Alison Gakenheimer Alison Gakenheimer Colleague at Ping Identity Boston, Massachusetts, United States, United States View → AW April W. April W. Colleague at Ping Identity Denver, Colorado, United States, United States View → SS Stephen Somario Stephen Somario Colleague at Ping Identity Plymouth County, Massachusetts, United States, United States View → FT Flávia Takagaki Flávia Takagaki Colleague at Ping Identity Greater Minneapolis-St. Paul Area, United States View → GD Graham Davidson Graham Davidson Colleague at Ping Identity Edinburgh, Scotland, United Kingdom, United Kingdom View → JP Jey Periyasamy Jey Periyasamy Colleague at Ping Identity Dallas-Fort Worth Metroplex, United States View → NS Noy Shalev Noy Shalev Colleague at Ping Identity Tel Aviv-Yafo, Tel Aviv District, Israel, Israel View → AB Amit Ben-Chanoch Amit Ben-Chanoch Colleague at Ping Identity Denver, Colorado, United States, United States View →
2 education records

Bob Taylor education

FAQ

Frequently asked questions about Bob Taylor

Quick answers generated from the profile data available on this page.

What company does Bob Taylor work for?

Bob Taylor works for Ping Identity.

What is Bob Taylor's role at Ping Identity?

Bob Taylor is listed as Technical Support Manager at Ping Identity.

What is Bob Taylor's email address?

AeroLeads has found 1 work email signal at @pingidentity.com for Bob Taylor at Ping Identity.

Where is Bob Taylor based?

Bob Taylor is based in Colorado Springs, Colorado, United States while working with Ping Identity.

What companies has Bob Taylor worked for?

Bob Taylor has worked for Ping Identity, Accenture, Trusource Labs, Lowe'S Home Improvement, and Amatrol.

Who are Bob Taylor's colleagues at Ping Identity?

Bob Taylor's colleagues at Ping Identity include Emily Roland, Breann Frow, Alison Gakenheimer, April W., and Stephen Somario.

How can I contact Bob Taylor?

You can use AeroLeads to view verified contact signals for Bob Taylor at Ping Identity, including work email, phone, and LinkedIn data when available.

What schools did Bob Taylor attend?

Bob Taylor holds Computer Software And Media Applications, 4.0 from Lane Community College.

What skills is Bob Taylor known for?

Bob Taylor is listed with skills including Leadership, Career Management, Process Scheduler, Team Building, Personal Development, Remote Troubleshooting, Written Correspondence, and Positive Work Environment.

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