As a System Engineer at VC3, I have more than four years of experience in providing reliable and efficient solutions for various clients in the IT industry. I have exceptional hands-on skills in diagnosing and repairing issues from software, hardware, System Administration, Network Administration, Virtualization and Server Administration.I am a critical thinker who addresses customer service issues quickly and consistently exceeds performance standards. I am competent in the use of ticketing systems, skilled at building a good working rapport with customers and fellow team workers, and experienced in resolving multiple customer service ticket issues while handling complex technical issues. I am able to grasp new concepts quickly and efficiently, highly adaptable and a very effective multitasker. I am passionate about all forms of technology, and I am always eager to learn new skills and technologies to enhance my expertise.