Member of the Digital Experience Credentialing team responsible for the development of enterprise application training content. Responsible for developing content standards and working with Adobe partners during the course development process. Accomplishments include:- Defining processes, standards and templates for course development- Training partners on use of Articulate Rise- Creating certification prep guides to assist certification candidates- Collaborating with subject… Show more Member of the Digital Experience Credentialing team responsible for the development of enterprise application training content. Responsible for developing content standards and working with Adobe partners during the course development process. Accomplishments include:- Defining processes, standards and templates for course development- Training partners on use of Articulate Rise- Creating certification prep guides to assist certification candidates- Collaborating with subject matter experts to define course learning objectives- Creating, reviewing and editing enterprise application training course content- Using AI tools to accelerate the course development process- Testing and administering LMS implementation Show less

Member of Learning Services team responsible for the design and development of product documentation, training videos and samples. Primary content developer for Brightcove’s online video platform product, video portal creation product and video interactivity. Accomplishments included:- Creating technically accurate, well-written, and organized product documentation- Producing and recording 200+ product training videos using TechSmith Camtasia- Delivering monthly online product… Show more Member of Learning Services team responsible for the design and development of product documentation, training videos and samples. Primary content developer for Brightcove’s online video platform product, video portal creation product and video interactivity. Accomplishments included:- Creating technically accurate, well-written, and organized product documentation- Producing and recording 200+ product training videos using TechSmith Camtasia- Delivering monthly online product training to customers and employees receiving excellent feedback (4.8/5.0 average)- Producing maintenance releases of courses as needed to keep courses up to date with product feature releases- Developing samples for documentation and training materials- Testing new product features and reporting product defects- Providing product design feedback and usability improvements- Participating in selection and testing of corporate LMS- Mentoring new team members on documentation development standards and best practices- Designing and maintaining instructional video templates- Presenting at company events and coaching other presenters with their sessions and delivery Show less

Responsible for the design, development and delivery of Adobe enterprise technical training content. Technologies focused on included LiveCycle Designer and server, XML, XFA, PDF, process management, PDF generation, data capture, document security and digital signatures. Responsibilities included:- Co-developing an XML-based content authoring and publishing methodology- Designing and developing instructor-led training materials and sample applications- Testing and validating new… Show more Responsible for the design, development and delivery of Adobe enterprise technical training content. Technologies focused on included LiveCycle Designer and server, XML, XFA, PDF, process management, PDF generation, data capture, document security and digital signatures. Responsibilities included:- Co-developing an XML-based content authoring and publishing methodology- Designing and developing instructor-led training materials and sample applications- Testing and validating new training courses prior to general availability and providing feedback on improving the training courses- Writing, reviewing and revising exam questions used in certification exams- Designing and recording training videos using Camtasia, Adobe Connect, Adobe Captivate and Adobe Premiere- Conducting train-the-trainer sessions for instructors and mentoring instructor candidates- Delivering training sessions to employees and Adobe partners worldwide- Presenting hands-on, technical content at Adobe conferences worldwide- Mastering Adobe products and related technologies with a focus on LiveCycle Designer and server, XML, XFA, PDF, process management, PDF generation, data capture, document security and digital signatures Show less

Responsible for building and managing customer relationships for a content management technology organization.

Pre/post sales support of Macromedia web development tools and application server products. Focus on ColdFusion and JRun J2EE application servers.

Responsible for providing technical pre/post sales support of Sybase development tools and application server products. Focus on EAServer J2EE application server and PowerBuilder development.

Responsible for the Education Services organization. Primary responsibilities included P&L and quota responsibilities for all training at PowerCerv.

Participated in the design, programming and testing of client/server based, auto claim systems. Systems developed under Windows and DOS with coding in 'C' and COBOL.