The Director of Client Services at BrandCreative, LLC acts as the primary liaison between clients and the internal creative team, ensuring seamless communication and the successful execution of marketing and branding initiatives. This role is critical in maintaining strong client relationships, translating client goals into actionable creative briefs, and delivering high-quality campaigns that meet or exceed expectations.Key Responsibilities:- Serve as the main point of contact for clients, building and maintaining long-term relationships, understanding their needs, and ensuring satisfaction throughout project lifecycles.- Collaborate closely with the creative team to translate client objectives into innovative and effective creative strategies and campaigns.- Ensure clear communication between clients and the creative team, providing feedback and ensuring alignment on project goals, timelines, and deliverables.- Oversee the progress of projects, from initial concept through to final delivery, managing expectations and resolving any issues that arise.- Lead client presentations and meetings, articulating the vision and rationale behind creative decisions and strategies.- Work with the account management team to develop and implement processes that ensure projects are completed on time and within budget.- Identify opportunities to grow client accounts and foster long-term partnerships.Skills & Qualifications:- Strong experience in client services or account management within a creative or marketing agency.- Excellent interpersonal and communication skills, with the ability to manage both client relationships and internal team dynamics.- A deep understanding of marketing, branding, and creative processes.- Ability to manage multiple projects and clients simultaneously, ensuring timely and high-quality delivery.- Strong problem-solving skills and a client-centric approach to service delivery.

Responsible for driving growth, visibility, and market penetration of Genius Tools' products across the Americas region. Focused on infusing strategic sales and marketing plans to promote Genius Tools' high-quality, professional-grade tools to automotive, industrial, and professional tradespeople.Key Responsibilities:- Develop and execute sales strategies to meet or exceed revenue targets and expand market share within the tool industry.- Collaborate with distributors, retailers, and regional sales teams to enhance product visibility and increase sales.- Manage marketing campaigns that highlight Genius Tools' core value propositions, including reliability, precision, and the manufacturing process.- Oversee brand positioning through digital, social media, and traditional marketing efforts.- Analyze market trends, customer needs, and competitor activity to identify opportunities for growth.- Work closely with the product development team to introduce new tools and innovations to the market.- Organize and attend trade shows, exhibitions, and industry events to promote the brand and engage with key stakeholders.- Provide sales training and product knowledge to internal teams and external partners.

• Successfully developed and implemented various social, digital, print and video marketing strategies to achieve objectives and meet goals • Created a new website and mobile user experience that increased sales with continuous growth each year • Develop and maintain a comprehensive social media strategy that defines marketing techniques will be applied to increase visibility and traffic• Coordinates at the strategic and tactical levels with sales, engineering, and executive staff. • Manage the marketing and show budget including preparing annual budgets

• Provide complete end-to-end solutions for companies looking to integrate offline and online solutions into their advertising, marketing, business-to-business, brand, consumer, and strategic goals.• Plan, delegate, and direct all day-to-day operations and staff of no less than 18.• Conceptualize, coordinate, and execute photo and video advertising shoots, including recruitment and management of staff, talent, and contractors. • Compose, analyze, and deliver minute details and valuable input to clients on different aspects of marketing and how to best integrate strategies to meet their objectives. • Cultivate and foster strong professional relationships with each client by assessing their individual business needs and guiding them through each process of the project management cycle. • Audit, streamline, and standardize work processes to improve efficiency, accuracy, and consistency.

• Developed, organized, and launched car shows and drift events, at least 10 national events per year.• Spearheaded vendor and venue selection, tours, floorplan design, decorations, lighting, food stalls, video and sound systems, and obtained necessary permits for compliance. • Bridged communications and provided explicit details and valuable input to clients on different aspects of the event.• Created engaging collateral materials such as pamphlets and brochures, as well as designed sponsorship decks.• Entrusted with making recommendations to work processes and administering event budgets.

• Developed, organized, and launched car shows and drift events, at least 10 national events per year.• Spearheaded vendor and venue selection, tours, floorplan design, decorations, lighting, food stalls, video and sound systems, and obtained necessary permits for compliance. • Bridged communications and provided explicit details and valuable input to clients on different aspects of the event.• Created engaging collateral materials such as pamphlets and brochures, as well as designed sponsorship decks.• Entrusted with making recommendations to work processes and administering event budgets.

• Generated, secured, and sold sponsorships and vendor space for national touring car show, Hot Import Nights. • Consistently outperformed the average sales rep performance of 110% or greater. • Fronted client relations to expand and promote long-term relationships and repeat partnerships; notable clients include: Bridgestone Tires, US Air Force, Blaupunkt, NOS energy Drinks, General Motors, Yokohama.• Consulted with customers to identify the objectives and requirements needed for successful involvement with event.

• Researched, priced, marketed, and sold sports memorabilia and promotional items. • Informed and advised dealers and distributors on policies and operating procedures to ensure functional effectiveness of business and cooperative sales efforts. • Orchestrated market research and monitor customer preferences to determine focus of sales efforts.• Notable Clients included: Nutri-System, Los Angeles Lakers, Pawtucket Red Sox, Modell’s Sporting Goods.