Bobbi Lapena Email & Phone Number

Carlsbad, California, United States

- Receiving, processing, posting, and troubleshooting issues with multiple ACH and credit card payment files received daily- Responsible for processing all Debit, Credit, Net Down and Coop business related transactions- Operate month-end activity with finance team and analyze monthly aging reports- Develops relationships and work closely with AR manager.

- Update receivables by totaling unpaid invoices, sending out statements of opened invoices- Resolves valid or authorized deductions by adjusting entries- Post client payments received to their correct accounts using QuickBooks - Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying.

- Confer with customers by phone, email, in person regarding repair process and status of their vehicle - Confer with insurance companies on status of approvals and any changes to the estimate and other departments within the shop while keeping record of customer interactions and transactions, recording details of inquiries, complaints, and comments.

San Marcos, CA

- Process payments and backup for general accounting functions that are performed in Student Financial Services accurately process and deposit all receipts owed to and accounted for by the university and its auxiliaries - Process and audit petty cash requests and disburse funds for both the state and auxiliaries. Receive and process fee appeals and ensure.

Carlsbad, CA

- Administrative and clerical support- Ensure company receives payments for services- Properly record transactions by posting receipts and resolving discrepancies - Prepare, verify, and enter data on invoices- Post customer payments by recording cash, checks, and credit card transactions and entering them into CDK accounting software- Prepare cash and.

Carlsbad, CA

- Handle high volume inbound calls and direct to appropriate contact within multiple dealerships- Create and mainitain excellent relationships with customers- Excpetional phone, email, and people skills- Superior communication and customer service skills- Write Repair Orders and close them correctly- Service and Parts Cashier

- Check in/out guests of hotel in a professional and efficient manner ignored to maximize customer satisfaction- Accurately conduct all cash handling and credit card processing activities-Respond to guests concerns, issues, inquires- Resolve complaints, accommodate guest requests when possible- Take same-day reservations, cancel reservations according to.

Carlsbad, CA

• Meet and exceed store sales and profit, POS scanning, cash register transactions quickly and accurately.
• Execute brand attitude and values, perform store operations, bank deposits, and stock merchandise correctly out on the sales floor.
• Drive commercial sales as a brand ambassador, identify KPI improvement opportunities, and role model for exceeding customers' expectations.
• Guide and train team members on selling techniques to enhance salesmanship and reach store and position sales goals.
• Conducts as a lead for one-on-one and/or small group training presentations for Sales Associates to build, develop, and motivate the team to perform at the highest level.
• Proficient in all Cash Handling BP's and Store Security Audit.

Escondido, CA

- Transacting business efficiently and accurately on member accounts- Process routine members account transactions including: deposits, withdrawals, loan payments, etc.- Balance cash drawer daily, process direct deposit forms, night/ lobby drop, and closing accounts- Cross sell products and services - Participate in compliance training to adhere credit.

Carlsbad, CA

- Provide excellent customer service- Greeting and helping guests on sales floor- Inform customers of sales/ specials- Stocking, Cashier, Administrative duties- Maintain the stores excellent presentation and reputation in the retail industry

Bachelor Of Business Administration - Bba, Business Administration And Management, General, In Progress

Aa, Aas-T, Liberal Arts And Sciences, General Studies And Humanities