Administrator
National Institute Of Medical Herbalist
Exeter, United Kingdom
• Handled incoming calls from members of the Institute who had queries regarding membership, promotional activity, change of contact details etc.• Maintained and updated the membership database using Microsoft Access• Responded to emails, letters, faxes, highlighting action that was required to senior members of staff• Supported the team in general administration tasks including filing, photocopying, maintaining the filing system, typing reports, letters.