Bobbi Leach Email & Phone Number

Broken Arrow, OK, US

• Deliver service excellence and consultative support for strategy and execution of carriers’ referral and incentives programs
• Track and analyze performance of all accounts to ensure they are meeting or exceeding plans determined by the carrier
• Use critical thinking and analysis to discover growth opportunities and resolve business obstacles
• Maintain active customer conversations through regular and consistent engagement, demonstrating market knowledge and programmatic expertise
• Collaborate with team leaders to inform product alignment for account growth
• Create all marketing materials to drive customer goals for incentives programs

Tulsa, Oklahoma Area

• Oversee a team of ~25 driver recruiters, lead generators, and processors
• Review applications of potential driver candidates to determine if they qualify for the positions being offered
• Provide direction on recruiting tactics, techniques, and resource allocation to assist with recruiter development
• Coach recruiters via call evaluations and application documentation to ensure standard practices are being met when interviewing a driver
• Analyze the company's advertising & recruiting tools and software to optimize efficiencies. Work to improve the effectiveness of all driver placement sources alongside the advertising team.
• Train the recruiting department on ATS and all other related tools to recruit drivers more effectively

Tulsa, Oklahoma Area

• Monitor trends in Recruiting and Advertising Departments; Correspond regularly with all areas, keeping information up-to-date while developing healthier efficiencies for current processes
• Communicate with vendors about under-performing sources and develop strategies for improvement
• Develop advertising campaigns to attract OTR drivers; Keep all online content up-to-date
• Write content to improve online presence and search engine optimization
• Manage PPC campaigns for driver positions, truck sales, and freight

Tulsa, Oklahoma Area

• Managed completion of Applicant Tracking System and Digital Orientation implementation that streamlined driver application review, onboarding, termination, and driver qualification file upkeep by completing the.
• Research of prospects and necessary requirements
• Writing requirements definition
• Database mapping
• Process development
• Training & writing manual

Anchorage, Alaska Area

• Worked from home as husband stationed at JBER in Alaska
• Track patterns and analyze trends in Safety, Recruiting and Advertising Departments; Correspond regularly with all areas, keeping information up-to-date while developing healthier efficiencies for current processes
• Administered driver engagement surveys
• Researched applicant tracking system options

Tulsa, Oklahoma Area

• Organize functions such as Driver Appreciation Week, driver retirements, driver roundtable discussions company-wide
• Track and issue safety and tenure awards
• Act as an unbiased party to counsel drivers on performance and act as a liason between the driver and driver manager

Tulsa, Oklahoma Area

• Track patterns and analyze trends in Safety, Recruiting and Advertising Departments; Correspond regularly with all areas, keeping information up-to-date while developing healthier efficiencies for current processes.
• Interim Recruiting Manager January to April 2012 – Duties included communicating with other department leaders on behavioral issues/concerns and devise solutions; Consult on strategies of compliance, organizational.
• Organize and lead group/individual trainings on department processes and procedures as well as inter-departmental luncheons
• Administrator duties for IEG Database; Correspond with 3rd party programmers to streamline reporting and recruiting practices. Design new reports using Crystal Reports
• Review all processed applications to ensure DOT compliance
• Maintain company business continuity/disaster recovery plan and employee emergency notification system

Tulsa, Oklahoma Area

• Recruit qualified drivers by use of the sales cycle system to promote company flatbed driver position
• Process applications - verify employment, interview driver, complete job offers
• Initiated first Recruiting Process & Procedure Manual for the Recruiting Department. Completed all investigative efforts to develop, format, and compile documents for published document.

Bachelor Of Science (B.S.), Human Resources Management And Services

Regular/General High School/Secondary Diploma Program