Bobbi-Jo Rockstrom Email & Phone Number

Oversees team queue and distributes workload. Executes SalesForce cases while proactively managing client accounts and assisting in client escalations.

Works with clients to fully utilize all-in-one success platform through data analysis, problem solving and recommendation of various marketing features. Creates various marketing campaigns in effort to achieve client goals, in regards to customer acquisition and customer retention. Strong client relationship-building through effective verbal and written communication.

Marketing Assistant for corporate office of restaurant chain. Worked beside Marketing Director to implement new marketing tactics with focus on local store markets. Designed promotional material, monitored consistency of brand exposure & online presence, strategically scheduled social media posts, wrote creative content for company, and enhanced customer support for new loyalty program with incredible patience.

Promoted to Visual Merchandising Manager. Created brand stories through product displays for multiple store front locations. Analyzed and tracked product performance amongst multiple locations. Mentored employees to exceed company standards and expectations. Modeled highly energetic personality to increase all around productivity between various store departments.

Initiated and maintained store organization while working independently and with a team. Focused on immense detail while implementing design ideas to the store front. Proactively looked for ways to improve productivity and innovation for store merchandise. Increased productivity of daily stock by tracking seasonal and customer trends.