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Restaurant Operations Director and Consultant with experience in Multi-Area Operations, Training, HR, Marketing, P&L leadership, Project Management, Communications, Start-Ups, Turn-Arounds, and Asset Development.Specialties: Franchise Restaurant Operations, Training and Development of Multi Area Teams in Leadership and Core Restaurant Processes, Microsoft Office, and Front Page
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Director Of Training & DevelopmentFalcon Holdings Management Llc. Feb 2024 - Aug 2024United States -
Operations DirectorGerman Doner Kebab Usa May 2022 - Jan 2024North America
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Senior Regional Franchise DirectorChurch'S Chicken May 2010 - Jan 2022Provide strategic leadership and oversight to franchisees in my Region to achieve company and stakeholders objectives: - Improve sales, profits, and operating standards by forming successful and mutually beneficial relationships with our franchise partners. - Enforce full compliance of the corporation’s franchise agreements, trademarks, and contractual rights. - Grow Brand by providing assistance and oversight on reimages and new builds. -
Director Of OperationsAtlanta Pizza, Llc Nov 2008 - Jul 2009Led team with responsibility for daily operations of 29 Pizza Huts. Aligned operations and functional support around critical elements to build team capability, maximize customer service, and increase profitability by ensuring financial discipline and growing transactions.
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Champs CoachPizza Hut / Yum Brands! Jul 2006 - Jun 2008Oversaw development and leadership of 16 specialists that coached and evaluated operations and food safety for 3,000 restaurants in central United States by ensuring team consistency and calibration of Brand standards. Built and developed relationships with restaurant leaders, including area, region, and territory coaches and owners to drive key customer metrics and programs. -
Franchise Business CoachPizza Hut / Yum Brands! Jul 2003 - Jul 2006Worked closely with 16 franchises operating 302 Restaurants in the southeast United States to build capability and drive results in sales, customer service, people capability, asset development, and profitability. Ensured adherence to brand standards and fostered productive relationships between brand functional/support team, and franchises. Implemented activities, including SWOT analysis of each organization to create and implement annual business plans to further improve results.
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Restaurant Readiness CoachPizza Hut / Yum Brands! May 2001 - Jul 2003Held responsibility for project leadership, national news bulletins, national/regional meetings, and crisis communication. Managed and partnered with colleagues on brand initiatives and programs, including customer service, information technology, performance management, cost savings, product development, and trade area mapping.
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Area CoachPizza Hut / Yum Brands! Sep 1992 - May 2001Planned, implemented, and led multi-unit management and teams for 17 restaurants. Held responsibility for profit and loss analysis as well as budget planning and execution. Implemented training programs. Oversaw daily, weekly, and monthly cost controls execution and review. Coordinated marketing and product rollouts to maximize customer satisfaction.
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Restaurant General ManagerPizza Hut Sep 1985 - Sep 1992Successfully lead and operated market training restaurant. Responsible for marketing, profit and loss analysis, recruitment, selection, hiring, and training. Oversaw food costs, labor, and operating supplies. Directed activities impacting customer satisfaction.
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Assistant Manager/Shift ManagerPizza Inn Feb 1980 - Sep 1985Responsible for effective shift leadership and supervision of employees. Directed activities impacting customer satisfaction and profitability.
Bob Bray Skills
Bob Bray Education Details
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Political Science
Frequently Asked Questions about Bob Bray
What is Bob Bray's role at the current company?
Bob Bray's current role is VP / Senior Director of Restaurant Operations.
What is Bob Bray's email address?
Bob Bray's email address is bb****@****chs.com
What is Bob Bray's direct phone number?
Bob Bray's direct phone number is (866) 345*****
What schools did Bob Bray attend?
Bob Bray attended Georgia College & State University, Middle Georgia State University.
What are some of Bob Bray's interests?
Bob Bray has interest in Restaurant Gems, Franchise Operations, Team Development, Whitewater Rafting, Hiking, Turn Around Opportunities, Start Up, Historical Biographies, Cinema.
What skills is Bob Bray known for?
Bob Bray has skills like Leadership, Training, Franchising, Restaurant Management, Recruiting, Restaurants, Profit, Budgets, Business Planning, Coaching, Performance Management.
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