Bob Bray Email & Phone Number

United States

North America

Provide strategic leadership and oversight to franchisees in my Region to achieve company and stakeholders objectives: - Improve sales, profits, and operating standards by forming successful and mutually beneficial relationships with our franchise partners. - Enforce full compliance of the corporation’s franchise agreements, trademarks, and contractual rights. - Grow Brand by providing assistance and oversight on reimages and new builds.

Led team with responsibility for daily operations of 29 Pizza Huts. Aligned operations and functional support around critical elements to build team capability, maximize customer service, and increase profitability by ensuring financial discipline and growing transactions.

Oversaw development and leadership of 16 specialists that coached and evaluated operations and food safety for 3,000 restaurants in central United States by ensuring team consistency and calibration of Brand standards. Built and developed relationships with restaurant leaders, including area, region, and territory coaches and owners to drive key customer metrics and programs.

Worked closely with 16 franchises operating 302 Restaurants in the southeast United States to build capability and drive results in sales, customer service, people capability, asset development, and profitability. Ensured adherence to brand standards and fostered productive relationships between brand functional/support team, and franchises. Implemented activities, including SWOT analysis of each organization to create and implement annual business plans to further improve results.

Held responsibility for project leadership, national news bulletins, national/regional meetings, and crisis communication. Managed and partnered with colleagues on brand initiatives and programs, including customer service, information technology, performance management, cost savings, product development, and trade area mapping.

Planned, implemented, and led multi-unit management and teams for 17 restaurants. Held responsibility for profit and loss analysis as well as budget planning and execution. Implemented training programs. Oversaw daily, weekly, and monthly cost controls execution and review. Coordinated marketing and product rollouts to maximize customer satisfaction.

Successfully lead and operated market training restaurant. Responsible for marketing, profit and loss analysis, recruitment, selection, hiring, and training. Oversaw food costs, labor, and operating supplies. Directed activities impacting customer satisfaction.

Responsible for effective shift leadership and supervision of employees. Directed activities impacting customer satisfaction and profitability.

Bachelors, History

Activities and Societies: Water Safety Instructor

Associates Degree, Political Science

Activities and Societies: Senator - Student Government, Lifeguard, Film Society, Outdoor Adventure Club