Easy Pay Direct is a competitor to Stripe, however we map merchants to their own merchant account, rather than bundling all of their customers under a single account ID like Stripe does. This allows you as the merchant greater ability to control risk and rates."We’re here to make things easier" is Easy Pay Direct's Mantra. Our Merchant Account and Gateway services are all built with that end in mind. General Duties & Responsibilities:• Ongoing relationship-building with entrepreneurs; by phone, email and in person• Creating scripts, workflows and internal company procedures and documentation• In depth assessment and diagnosis of eCommerce transactions & systems• Support and Implementation of eCommerce integrations• CRM Management — updating and tracking client and prospect status• Application processing — including client follow-ups by way of retrieval of documentation

Responsible for managing wholesale and e-commerce order fulfillment for businesses such as Target, Amazon, Container Store, Sprouts and boutique storesDocument and communicate any identified defects through an extensive quality assurance protocolOversee returns/replacements/refunds in order to resolve customer concernsManage inventory counts of over 30 different SKUs and place/receive orders from factory

Responsible for recruiting, training and coaching licensed insurance sales repsSet in home appointments with potential and existing clients for sales presentationsConducted field underwriting to determine prospective client insurabilityResponsible for territory expansion and retention of clientsPresented and sold low cost benefits to union workers as an integral marketing program to expand benefit coverage

Maintain high level of customer service while providing a great customer experienceEnsure a clean and safe work environment while working at a high rate of speedCount tips and distribute pay to co-workers at the end of a shiftMaintain a high level of knowledge about a fast changing wall of 204 beers to be able to find exactly what a customer wantsProvide a white glove experience to many people who have never been to Austin before

Responsible for a shift of associatesCounted and distributed tip revenue at the end of each shiftWrote all valet tickets to every overnight and daily guest who was visiting hotelAssigned specific tasks to individual runners throughout shiftPerformed daily service audits on all associates to maintain a high level of customer service