With over 22 years of work experience in the landscape and snow removal industry, I am a seasoned and passionate Key Account Manager at Husqvarna Group, the global leader in commercial robotics. My core competencies include business reviews, new business development, and process improvement. My mission is to help golf and sports turf customers achieve optimal results with innovative and sustainable solutions. I value collaboration, customer satisfaction, and continuous learning, and I bring diverse perspectives and experiences to the team as a former branch manager and a business administration graduate.As the Key Account Manager for commercial robotics in North America, I am responsible for developing and maintaining strategic relationships with key accounts, identifying and pursuing new opportunities, and delivering high-quality service and support. I leverage my extensive knowledge and experience in landscape and snow removal services, as well as my skills in business reviews, new business development, and process improvement, to create customized and effective solutions for each customer. I also work closely with the technical and operational teams to ensure smooth and efficient installation and maintenance of the robotic systems. Since joining Husqvarna in September 2022, I have successfully onboarded several new accounts, increased customer retention and satisfaction, and contributed to the growth and profitability of the commercial robotics division.