Bobby Keane Email & Phone Number

Hattiesburg, Ms, Us

Hattiesburg, Ms, Us

As part of my supervisory duties, I manage a team of 10 data analysts, ensuring they have the guidance and support needed to excel in their roles. DUTIES INCLUDE:* Train analysts on department methodologies and assist in their understanding of business logic* Host regular code reviews to assist team in problem solving, troubleshooting, as well as provide instruction on best practices* Create technical documentation for training purposes and business continuity

* Developed Tableau dashboards to track agent performance and SLA compliance* Maintained/improved legacy SSRS reports, transitioning to Tableau when possible* Authored and optimized SQL stored procedures* Designed table structures and views* Organized and led weekly department analytics prioritization meetings* Leveraged knowledge of business workflow to suggest new KPIs and areas for reporting

Jackson, Mississippi Area

As a data analyst for DMH, I routinely designed SQL queries and SSRS reports. I was part of a small team that designed and implemented a statewide data warehouse to collect mental health and substance abuse information for clients in the state of Mississippi. I also assisted in on-boarding providers and provided ongoing helpdesk support.

Baton Rouge, Louisiana

As the Database and Digital Initiatives Manager, I was responsible for the design and implementation of the data workflow used at LSU Press and The Southern Review. I was also responsible for the creation, curation, and distribution of robust metadata that increased the visibility and sales of our books.

Jackson, Mississippi

I designed, built, and maintained Lemuria's first online presence, establishing a digital foundation for the bookstore.