Bobby Watson Email and Phone Number
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Bobby Watson personal email
Bobby Watson is a Manager Customer Solutions Center, Americas at Gerber Service a Division of Gerber Scientific at Gerber Service a Division of Gerber Scientific. He possess expertise in troubleshooting, sap, field service, technical support, project management and 45 more skills.
Gerber Service A Division Of Gerber Scientific
View- Website:
- gerberservice.com
- Employees:
- 22
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Manager Customer Solutions Center, AmericasGerber Service A Division Of Gerber Scientific 2011 - PresentTolland, Ct• Supervised staff of ten customer loyalty representatives, primary contacts for all customers in North and South America. • Managed customer parts returns, vendor warranty recovery, and refurbished parts.• Handled escalated customer calls.• Facilitator of Customer Experience team, a cross section of the service organization.• Represented Customer Service in company Kaizan events.
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Gsp Technical Support Manager, AmericasGerber Service A Division Of Gerber Scientific 2006 - 2011Tolland And South Windsor, Ct• Supervised staff of twelve hardware and software support specialists. • Represented service organization on team to improve field performance of UV printer products.• Handled escalated customer calls.• Created car stock kits for field service engineers.• Created and enforced Standard Operating Procedures for service organization based on the Fifth Element.
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Senior Technical Support SpecialistGerber Service A Division Of Gerber Scientific 2001 - 2006Tolland, Ct• Telephone and written technical Support for US, Canadian and Mexican customers.• Written technical Support for our South American Agents/Distributors, Australasia, Far East and European regional offices.• CADNotes Editor• Create and publish technical notes for internal distribution to our principal offices globally.• A key contact for escalated support issues originating from our overseas regional offices.
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Area Manager Cis And JapanGerber Technology 1995 - 2001Tolland, Ct• Maintained and managed multimillion dollar sales budget, expense budgets for two territories while providing timely reporting to Senior Management.• Managed 6 Agents/Distributors in 18 countries plus 4 direct employees in remote locations.• Prepared and implemented Sales training for Agents and Distributors.• Assisted Agents/Distributors with preparation and presentation of sales proposals.• Budgeted, planned and coordinated Trade Show sales booths • 25% travel. -
Senior Technical Sales Support ExecutiveGerber Technology 1985 - 1995Richardson, Tx And Tolland, Ct• Provided written, telephone and onsite technical support to our international Agents/Distributors, Regional Offices and customers.• Prepared and implemented Technical support and sales training for Agents and Distributors.• Assisted Agents/Distributors with preparation and presentation of sales proposals.• 25% travel.
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Operational SpecialistGerber Camsco 1983 - 1985Richardson, Tx• Telephone and onsite technical support for US and Canadian customers.• Lead AM-5 operational specialist.• 10% travel
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Regional Operational SpecialistCamsco 1981 - 1983Greater Atlanta Area• Telephone and onsite technical support for southeastern Zone US customers.• Performed onsite training for all upgrade sales in southeastern zone.• Extensive travel, position included company car.• This is the position I held when Gerber Garment Technology purchased Camsco, Inc and formed Gerber Camsco.
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Systems Operational Engineer, IiiCamsco 1979 - 1980Richardson, Tx• Performed in-house and onsite training for Apex, Command and Markamatic systems.• Conducted demonstrations in-house and at trade shows for prospective customers.• Extensive travel.• This is the position I held when Gerber Garment Technology purchased the AM-1 product line from Hughes Aircraft Company’s Industrial Product Division.
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Associate Systems EngineerHughes Aircraft Company 1978 - 1979Baltimore, Maryland Area• Performed in-house and onsite training for AM-1 systems.• Conducted demonstrations in-house for prospective customers.• Telephone Support.• Extensive travel.
Bobby Watson Skills
Bobby Watson Education Details
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Apparel And Textiles
Frequently Asked Questions about Bobby Watson
What company does Bobby Watson work for?
Bobby Watson works for Gerber Service A Division Of Gerber Scientific
What is Bobby Watson's role at the current company?
Bobby Watson's current role is Manager Customer Solutions Center, Americas at Gerber Service a Division of Gerber Scientific.
What is Bobby Watson's email address?
Bobby Watson's email address is bo****@****ice.com
What schools did Bobby Watson attend?
Bobby Watson attended Georgia Tech.
What are some of Bobby Watson's interests?
Bobby Watson has interest in Kayaking, Geocaching, Reading, Photography, Hiking, Connecticut Entomological Society, Fishing.
What skills is Bobby Watson known for?
Bobby Watson has skills like Troubleshooting, Sap, Field Service, Technical Support, Project Management, Training, Budgets, Sales, Sales Operations, Engineering, Electronics, Automation.
Who are Bobby Watson's colleagues?
Bobby Watson's colleagues are Jose Campos, Michael Lee, Alonso García Cordero, Ian Snape, Rick Owen, Damaris Gonzalez, Tim Roberts.
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