Bobby Johnson Capm Email & Phone Number

United States

I played a pivotal role in developing and implementing an email reminder system via Power Automate, resulting in substantial daily time savings for colleagues and fostering a more productive work environment. Addressing team members' concerns, I optimized the use of SharePoint, Microsoft Teams, Outlook, and Azure, ensuring a seamless workflow and heightened productivity across platforms.Additionally, I actively contributed to project management activities, including creating project plans, risk management plans, and comprehensive project documentation from the design phase to post-implementation. Offering active functional support to project leaders, I facilitated effective project communications to ensure the efficient dissemination of information.To monitor and document project status in alignment with project objectives, I leveraged project management tools. Moreover, I meticulously maintained documents of all work efforts, adhering to project methodology standards as per Information System Security Management (ISSM) for audit purposes.My key contributions are:• Credited for enabling significant time savings for coworkers by implementing a Power Automate email reminder system, while boosting efficiency and minimizing manual effort.• Enhanced project success, enhanced staff proficiency, and maximized project outcomes by providing training on varied systems.• Optimized project setup in Azure for deploying all work efforts and refining project execution processes for increased efficiency.• Coordinated PowerPoint presentations for executive review meetings to enhance communication for strategic initiatives.• Led the project initiation for guiding projects from start to finish within constraints, while aiding Project Leader and Project Manager.

Remote

I drove significant challenges of systematizing the organization, analysis, and collection of project information to effectively present project problems to the Project Manager. I documented and followed up on pivotal actions and decisions arising from meetings in a systematic manner. My focus on strict adherence to project frameworks and meticulous maintenance of project documentation for each initiative contributed to project success.Additionally, I provided essential support to project managers in crafting and managing project schedules and budgets, ensuring alignment with project goals. To enhance collaboration and information accessibility, I maintained lists and logs on the program SharePoint site, facilitating efficient project management processes.My key contributions are:• Enhanced enterprise-wide awareness of EPMO news by collaborating with corporate communications.• Mitigated project risks to team members and stakeholders for prompt addressing and updates to risk mitigation plans.

Greater Atlanta Area

I actively contributed to the production of insightful project status reports, providing valuable analysis to aid project managers in identifying key issues and risks. My effective time management skills allowed me to control multiple priorities under stringent deadlines, ensuring the timely and successful execution of project tasks.My key contributions are:• Achieved streamlined development and maintenance of project schedules and budgets for impactful, large-scale projects affecting multiple departments, systems, and workflows, supporting project managers.• Conducted thorough reviews of project activities, ensuring compliance with established procedures across all projects and programs within Corporate Risk.• Achieved 100% accuracy in data quality reports by solving inconsistencies to ensure precise project records for streamlined operations.• Initiated and maintained effective communication with project stakeholders for timely transmission of project expectations.

Smyrna, Ga

I acquired in-depth knowledge of Comcast Business services to effectively engage with sales, operations, engineering, and other cross-functional teams. I played a crucial role in addressing project issues with management, collaborating to remove barriers and ensure the successful completion of projects. Leveraging strong oral and written communication skills, I articulated installation rules and procedures to customers, contributing to clear and effective communication throughout the project lifecycle.My key contributions are:• Earned the certificate of Distinguished Brand Ambassadorship for surpassing customer needs and maintaining error-free processing for 250+ monthly orders.• Received Most Improved (May 2016), Elite Performer (May, June 2016), and Rising Star (April, July 2017).• Decreased in order fallouts by 30% through the active contribution to the escalation reduction project.• Managed activities of business service move with project management activities, resources, information, and equipment.

Smyrna, Ga

• Assisted with the development and maintenance of the installation schedule to achieve the average time-to-install goal.• Administered unique problem-solving skills to resolve customer conflict and installation issues• Maintained and updated customer documentation within Salesforce.com• Used analytical skills to effectively manage multiple tasks and changing priorities. • Used Comcast Commercial Workbench to coordinate and track the end-to-end lifecycle of commercial ordersKey Accomplishments:• Contributed to escalation reduction project resulting in 30% decrease in order fall-outs• Achieved certificate of Distinguished Brand Ambassadorship as a result of exceeding customer needs and maintaining 100% error free processing for 250+ orders monthly

Smyrna, Ga

• Managed a portfolio of 1000+ business client accounts using strong relationship building skills and client orientation• Collaborated within matrix resource environment to achieve Comcast Business services sales goals• Implemented best practices and built alliances with local entities to generate leads for future business• Used strong oral and written communication skills to deliver solution-focused presentations that directly addressed customer needs Key Accomplishment: • Exceeded monthly sales target by 30% using the sound understanding of market trends and business demands

Certified Associate In Project Management, Project Management

Project Management Certificate, Project Management

Mba, Masters Of Business Administration

Activities and Societies: Member, National Black MBA Association, Atlanta Chapter Member, National Association of Black Accounts, Georgia.

Bachelor Of Arts, Psychology , Minor In Marketing