Bobby Marques Email & Phone Number

West Palm Beach, Fl, Us

Cincinnati, Oh, Us

West Palm Beach, Fl, Us

Houston, Tx, Us

Responsible for the design and support of the RMS infrastructure composed of a mixed environment with HP Servers, Cisco UCS Blade systems, EMC VNX & NetApp storage platform, and VMWARE VSphere 6.0. Responsible for the health of the enterprise network, including all branch offices and 2 data center colocation sites. Undertaking tasks of Network Engineer, maintaining firewall and high network availability by troubleshooting layer 2 and layer 3 connectivity. Key Projects and Duties• Conduct proof of concept testing of various hardware and software solutions to improve the overall performance of the RMS Software, including implementation of HA SQL environment• Implement and manage Citrix NetScaler load balancer in DMZ for external accessed websites• Design and manage Citrix XenApp 7.9 farms for both remote employees and customers• Delegate projects and day-to-day maintenance tasks• Guide and mentor junior administrators• Manage remote access and business-to-business VPN’s for engineering projects and vendor access• Maintain firewall policies on ASA; create all SAN fiber zones on Cisco MDS• Gather requirements from business units and develop solutions for business-driven projects

Oversees IT/technology hardware, software, devices and helpdesk support at this private equity firm with three US offices. Recruits, hires, directly manages and evaluates an analyst and a helpdesk support technician. Provides onsite and remote systems, network, end-user and technical support. Improves data storage, disaster recovery capabilities, and security. • Conducts benchmarking, analysis, reporting to improve IT infrastructure and systems• Manages a SAN infrastructure via NetApp replication and deduplication; uses NetApp FAS Series• Maintains network/IT security by analyzing traffic for security threats • Safeguards against viruses/malware and attacks using Cisco firewall VPN & Lan2Lan networks• Utilizes VMware vCenter and Veeam backup and replication• Operates in a Windows Service and AD environment; leads group policy creation and admin• Uses Citrix XenApp 6.5 server farm environment and Citrix Netscaler• Manages server environment monitoring using SolarWinds• Maintained Avaya IP Office system across multiple offices and remote users via VPN• Configured and manages RSA Token and VPNs to enhance security• Designed and maintains Exchange 2013 4-node DAG over two physical locations• Upgraded Microsoft Dynamics GP from 2010 to 2015

West Palm Beach, Fl, Us

Provided comprehensive design, administration, testing and analysis to this law firm with 50 users. Managed a Lan2Lan network using Cisco routers and firewalls with MPLS and VPNs. • Featured in Law Technology News for network design accomplishments and methodology• Designed and configured Esafe mail relay for antispamon a Clustered Exchange environment• Diagnosed issues for remote users using RDP and Citrix Presentation Servers• Supported Windows Server OS as well as Windows 7/XP• 3x Employee of the Month recipient

Irvine, Ca, Us

Supported desktops PCs under warranty. Approved quality of service on repaired machines that were used in trainings for store employees. Ran weekly maintenance and upgrades on store servers. 4x Employee of the Month for performance and customer service scores.

Richfield, Minnesota, Us