•Manages day-to-day account relationships with over 200 Accountant Partners, ensuring exceptional service delivery and addressing their individual needs promptly and effectively.•Formulates & executes strategic plans for the long-term utilisation of software, focusing on enhancing partner efficiency to facilitate firm growth through robust strategic planning.•Collaborates with partners to enhance their marketing efforts, offering guidance on website optimisation, SEO strategies, and effective implementation of paid digital marketing to boost their online presence.•Conducts engaging product demonstrations, both for new and existing offerings, effectively communicating the benefits and features to partners, reinforcing Intuit's value proposition.•Actively participates in events to showcase QuickBooks to existing and potential partners, fostering relationships and positioning Intuit as a valuable partner in their professional growth journey.•Orchestrates the rollout of Partner Agreements for all sales channels, championing sales operations to ensure meticulous adherence to protocols and optimise processes.•Facilitates cross-functional collaboration by serving as a liaison between sales teams and other departments, ensuring alignment of Partner Agreements with company objectives.•Proactively identifies and implements process improvements in sales operations, enhancing efficiency and effectiveness in the Partner Development role.Accomplishments:•Played a key role in the quarterly "Accountant Council," contributing invaluable insights to engage and nurture highest-spending accounts, enhancing partnerships and maximising client satisfaction.•Created, led & presented QuickBooks peak live Payroll Webinar, with over 500 registered Accountants, Bookkeepers and Payroll Managers in attendance.•Showcased expertise in a professional video production, effectively articulating features and benefits of a market-leading product, contributing to its successful market launch.

•Orchestrated strategic revenue growth planning across diverse geographic locations and market verticals, driving expansion initiatives that maximised sales opportunities.•Coached sales teams to proactively identify and generate leads through effective networking, cold-calling, and targeted marketing strategies, transforming prospects into key accounts.•Prioritised customer needs by emphasising product features, successfully executing up-selling and cross-selling of marketing products/services to enhance overall revenue.•Managed the full sales cycle with precision, overseeing processes from inception to execution to ensure seamless and efficient sales operations.•Coordinated and led service review meetings, maintaining a focus on customer satisfaction and ensuring Service Level Agreements (SLAs) were consistently met, reinforcing the commitment to excellence in service delivery.Accomplishments:•Attained the coveted Elite Status during the inaugural sales cycle, securing a position in the top 10% nationwide, showcasing a remarkable ability to excel in a competitive sales environment.•Demonstrated exceptional leadership and expertise, prompting a return to the business with the unique mandate to construct an entirely new team, successfully expanding the team size from 3 to 10 individuals.

•Led and directed an area-based Field sales team, strategising and executing revenue growth initiatives across diverse product lines and media portfolios, surpassing company sales targets.•Formulated and implemented a comprehensive area plan aligned with the regional strategy, tailoring it to address unique regional and area requirements, thereby optimising overall performance.•Spearheaded the disciplined use of sales systems and support tools, including Salesforce, Buzzboard, and Refract, promoting an analytical and data-led approach to drive effective decision-making within the Field Sales team.Accomplishments:•Attained an exceptional performance milestone by achieving top team status within an impressive three months of joining, demonstrating a rapid and impactful contribution to the team's success.•Led transformative change initiatives as a role model, actively championing strategic shifts to align with the group's vision and enhance employee engagement, thereby contributing to the organisation's overall success.