Bobby Sharp Email & Phone Number

California, United States

Chicago, Us

● Managed hospital injector sales across a seven-state territory (CA, NV, NE, IA, ND, SD, MN), driving a 25% increase in sales revenue and expanding market share by 15% within the region.● Ensured seamless operation of injectors across 50+ hospitals by overseeing service agreements, resulting in a 30% reduction in equipment downtime and a 20% increase in contract renewals.● Leveraged expertise in contrast power injectors for CT scans, boosting customer satisfaction scores by 35% and achieving a 90% product knowledge adoption rate among hospital staff.● Utilized Salesforce for precise tracking of customer engagements, improving forecasting accuracy by 40% and enhancing reporting efficiency.● Delivered comprehensive pre and post-sale support, achieving a 95% successful installation rate and a 20% improvement in customer satisfaction post-installation.● Proactively engaged potential customers through targeted virtual and in-person meetings, collaborating with regional leaders to enhance lead conversion and improve sales cycle efficiency.

Santa Ana, California, Us

● Expert knowledge of multiple different modalities ranging from 0.6T-3.0T machines. ● Data entry of patient clinical history, anatomical area to be scanned, orientation specified and position of entry. Placing markers to identify areas of maximum pain or ROI. ● Conduct screening interviews of patients to identify contra-indications such as ferrous objects, pregnancy, prosthetic heart valves, cardiac pacemakers, or tattoos.● Transfers, positions, and instructs patients regarding the procedure in order to obtain the desired images as specified per protocol.● Communicates effectively with patients, colleagues, referring physicians and other members of the healthcare team concerning imaging appropriateness, safety issues and imaging procedure.

West Hollywood, California, Us

● Collaborated with cross-functional teams (Product, Engineering, Design, Sales, Marketing) to deliver high-impact solutions resulting in a 20% increase in customer satisfaction and a 15% reduction in time-to-resolution for customer issues.● Spearheaded the development of a comprehensive product strategy and roadmap, aligning with business objectives and achieving a 25% increase in customer retention and a 30% improvement in feature adoption rates.● Led in-depth user research initiatives for homeowners and home professionals, significantly enhancing user satisfaction and reducing the volume of customer support tickets.● Leveraged data-driven insights from various sources to pinpoint key optimization opportunities, resulting in a notabledecrease in customer churn and an increase in first contact resolution rates.

La Jolla, Ca, Us

● Supported the Golf Services Manager by assuming leadership during their absence, maintaining operational continuity and achieving a95% guest satisfaction rate through effective management of course services.● Facilitated clear and consistent communication among staff, leading to a significant improvement in operational efficiency and a noticeable reduction in service delays, which directly contributed to enhanced guest experiences.●Maintained cleanliness in golf-related areas and kept open communication with the golf shop to ensure smooth course operations and high guest satisfaction.

Raynham, Ma, Us

Developed and executed a strategic sales plan, collaborating with marketing and cross-functional teams to boost customer retention and acquiring new customers.● Coordinated targeted meetings and product training sessions to enhance product demand and improve customer engagement.● Built strong relationships with internal teams and external contacts, leading to increased repeat business and faster response times.● Provided expert product support during surgeries, contributing to high success rates and increased customer confidence.● Collaborated with numerous surgeons in the operating room to successfully complete total hip and knee arthroplasties.

● Maintained effective communication with all team members throughout the day to maintain a smooth, informed, safe, and consistent atmosphere for guest services operations. ● Provided exceptional customer service; professionally responded to all guest concerns. ● Helped manage and maintain rental equipment, golf carts, golf bag storage, and other guest service supplies.