Robert (Bob) Doll Email & Phone Number

Started as a Sales Associate for Macy's at their Richmond Heights, MO store moved to Macy's Credit & Customer Service 8/09.Phone calls to/from customers making account paymentsDiscuss with account holders payment options

Register sales at check-outProvide customer service making purchasesMaintain sales area in presentable condition

Balanced prior days cash and on account sales to the G/L (A/S 400)Maintained accounts receivables in Excel and balanced to G/L on a monthly basisEntered and posted to G/L the cost of freight and cost of product destroyed by department on a monthly basis.Provided customer service and prepared invoices for sales to other distributors

I worked 2 tax seasons at Block ending in April 2008. Prepared individual taxes to be filed electronically for federal and state returns.

Progressive experience and performance led to promotion from First Officer to CaptainResponsible for customer safety and customer service needsResolved emergency in-flight situations by following safety procedures, utilizing training and attention to detail resulting in no financial or human loss.

Handled the overnight investments of bank's largest customer (the State of Missouri) on a daily basis by sending/receiving USTB/USTN to/from large money center banksPrepared debits and credits to customer checking accounts for interest earned and purchase of CD'sAssisted customer service resulting in greater convenienceAssisted wire transfer desk

B.S, Business Administration

Cpa, Finance, General