Robert Duggan

Robert Duggan Email and Phone Number

Engagement Manager @ Guidewire Software
Estero, FL, US
Robert Duggan's Location
Estero, Florida, United States, United States
Robert Duggan's Contact Details

Robert Duggan work email

Robert Duggan personal email

About Robert Duggan

IT leader with over 30-years of experience delivering large scale, high visibility programs and projects. A versatile executive and team builder who has achieved a strong record of success through a combination of sound business judgement and technical skills. I achieve results by building productive business relationships with my clients coupled with strong project management expertise. My track record of success has consisted primarily of large, high risk business transformation projects in the insurance and healthcare sectors. Key Strengths:1. Comfortable in leading change and the uncertainty around it2. Adept at building and managing high performing teams3. Leader with the ability to communicate and influence in a down-to-earth and straightforward style4. Decisive and sound decision maker Core Competencies:Technology Delivery: Program Management, Project Management, PMO, Business Architecture, Solution Architecture, Requirements Analysis, Agile Methodology, Vendor Management, Contract Negotiation, Executive Steering Committees, Team Leadership, Change Management, Software Selection, Gap Analysis, Integrations, Big Data, Date Warehouse, Data Marts, Data Lakes, Cloud Computing, Rally Software, Visual Studio, Jira, Microsoft Project, Microsoft Office, Guidewire Suite, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire ClaimCenter, Guidewire Cloud, Guidewire Data Hub, Duck Creek, Salesforce, CaspioBusiness Expertise: Change Management, Large Team Leadership, Mergers and Acquisitions, Operations Management, Packaged System Implementations, Financial Management, Budgeting, General Ledger, Banking, Insurance Policy Administration, Rating, Product Owner, Premium Billing, Claim Administration, Agency Management, Personal Lines Insurance, Commercial Lines Insurance, Workers Compensation, Specialty Lines Insurance, Run-off Insurance, Disability Lines, Medical Cost Containment, PPO Networks, Physician Networks, NCCI, ISO

Robert Duggan's Current Company Details
Guidewire Software

Guidewire Software

View
Engagement Manager
Estero, FL, US
Website:
guidewire.com
Employees:
3853
Robert Duggan Work Experience Details
  • Guidewire Software
    Engagement Manager
    Guidewire Software
    Estero, Fl, Us
  • Guidewire Software
    Program Manager
    Guidewire Software Aug 2020 - Present
  • Veritas Medical Evaluation & Review
    Part-Time Chief Information Officer
    Veritas Medical Evaluation & Review Feb 2017 - Aug 2020
    Winchester, Massachusetts
    -Spearheaded the design of a cloud-based workflow system to manage the Veritas medical evaluation process- Facilitated the vendor selection process- Collaborated with vendors to design, develop, test and implement the system- Manage enhancement requests with vendors as needed- Lead the annual security audits and other compliance issues as required
  • Enstar Group
    Program Manager
    Enstar Group Jan 2017 - Aug 2020
    United States
    - Led a multinational, 70-member team in the US, UK, and India to deliver a large scale $25 million program to implement and integrate Guidewire ClaimCenter 9 for Enstar US- Orchestrated the development of a shared IT service model between Enstar and Allianz Reinsurance including estimating scope, contract negotiation, selection of third-party integration partners, program execution and the transition to Enstar IT support- Transitioned and integrated 10 commercial lines of business onto the ClaimCenter platform- Streamlined vendor relationships with system integration partners Guidewire, Ernst and Young, Business Agility, HTC, Tallan and Cognizant- Introduced an agile software methodology into the Enstar system development life cycle in collaboration with system integration partners and internal PMO- Launched a new document generation software, a new Hadoop data hub and a new document management infrastructure as part of the program- Consulted on three subsequent run-off insurance book acquisitions- Improved efficiency and performance through the hiring and mentoring of Enstar internal staff- Produced and presented periodic executive briefings on program status
  • Standards Based Consulting Llc
    Principal Consultant
    Standards Based Consulting Llc Oct 2010 - Aug 2020
    United States
    - Independent consultant specializing in Property & Casualty insurance operations and large scale IT Implementations- Clients include insurance carriers, TPAs, medical practices, independent agencies, and service providers- Extensive experience improving insurance processes such as policy administration, premium billing, quoting, claims processing, claims management and medical cost containment
  • Willis Towers Watson
    Business Architect
    Willis Towers Watson Sep 2015 - Jan 2017
    Nashville Metropolitan Area
    - Facilitated the design of solutions required to support the integration of a major merger as a liaison between IT and businesses- Designed broker applications for the North American Data Program as part of the $90 million Skyline operational improvement program- Coordinated design efforts with delivery partners Cognizant and Capgemini
  • Njm Insurance Group
    Program Manager
    Njm Insurance Group Aug 2011 - Sep 2015
    Trenton, New Jersey, United States
    - Led a multinational, 80-member team in the US, Ireland, and India with a $30 million budget to manage a multi-phased Guidewire PolicyCenter and BillingCenter implementation and legacy data migration effort for NJM’s $1.2 billion personal and commercial book of business- Defined program scope and governance for the initial $500 million Workers Compensation program in collaboration with NJM business and technical teams- Introduced and fostered an agile delivery methodology for the program in collaboration with NJM stakeholders and vendor Guidewire- Delivered the data migration and financial reporting as co-program manager for phase two of the $750 million Personal Auto & Homeowners implementation through mentoring of staff and system integration partners HCL and Guidewire- Designed the financial reporting infrastructure through the creation of a PolicyCenter “reference implementation”- Facilitated the executive steering committee meetings and interfaced with NJM senior management throughout the program
  • Bmegateway
    Vice President Of Operations
    Bmegateway Jan 2009 - Sep 2010
    Boston, Massachusetts, United States
    - Led a team of 4 directors and 50 staff members to manage the operations and P&L to deliver medical cost containment services to the insurance marketplace- Identified new products and expanded into the Southeast, Midwest, and Middle Atlantic regions
  • Cgi-Usa
    Director Of Consulting
    Cgi-Usa Aug 2007 - Dec 2008
    Greater Boston
    - Directed business development strategy to grow CGI's $60 million Massachusetts Auto Business Process Outsourcing business- Marketed new products and services to national and regional insurance companies
  • Safety Insurance
    Avp Of Claims
    Safety Insurance May 2003 - Jul 2007
    Boston, Massachusetts, United States
    - Led a staff of 6 claim managers and 70 adjusters to re-engineer the $350 million casualty claims business processes after company IPO - Reduced claim settlement and expense payments by 10% over three years
  • Safety Insurance
    Avp Agent Systems
    Safety Insurance May 2002 - May 2003
    Boston, Massachusetts, United States
    - Led a staff of 6 account representatives to introduce and train independent agents on Safety’s technology platform. - Presented Safety's technology initiatives at national conferences, and before the US Congress. This included ACORD, the IIABA Agents Counsel on Technology, and the Insurance Technology Coalition
  • Safety Insurance
    Avp Management Information Systems
    Safety Insurance Aug 1992 - May 2002
    Boston, Massachusetts, United States
    - Led a 40-member team to manage application development, packaged software implementation, telecommunications and customer relationship management (CRM) within a $20 million IT budget
  • Pioneer Investments
    Project Manager
    Pioneer Investments Oct 1986 - Jul 1992
    Boston, Massachusetts, United States
    - Managed various systems projects at the service company for Pioneer Investments. Projects included automation of accounting systems, implementation of workflow management and imaging systems, and creating mutual fund companies in Poland, Russia & India

Robert Duggan Skills

Business Analysis Vendor Management Sdlc Program Management Management Leadership Process Improvement Business Process Crm Insurance Project Management Consulting Business Intelligence Strategy Risk Management Outsourcing Enterprise Software Integration Management Consulting Product Management Business Process Improvement Software Project Management Project Portfolio Management Strategic Planning It Management It Strategy Team Building Claim Analysis Software Development Budgets Marketing Executive Management Contract Negotiation Program Development Policy Business Process Re Engineering Agile Project Management Workers Compensation Pmo Scrum Operations Management Enterprise Architecture Procurement Telecommunications Property

Robert Duggan Education Details

Frequently Asked Questions about Robert Duggan

What company does Robert Duggan work for?

Robert Duggan works for Guidewire Software

What is Robert Duggan's role at the current company?

Robert Duggan's current role is Engagement Manager.

What is Robert Duggan's email address?

Robert Duggan's email address is rd****@****ing.com

What is Robert Duggan's direct phone number?

Robert Duggan's direct phone number is +133936*****

What schools did Robert Duggan attend?

Robert Duggan attended Suffolk University, Westfield State University.

What skills is Robert Duggan known for?

Robert Duggan has skills like Business Analysis, Vendor Management, Sdlc, Program Management, Management, Leadership, Process Improvement, Business Process, Crm, Insurance, Project Management, Consulting.

Who are Robert Duggan's colleagues?

Robert Duggan's colleagues are Yan Zhang, Sudhir Adhikari, Satyavathi Suggala, Claire Mcnamee, Hilal Yılmaz, Hugh Gallagher, Judith O'farrell.

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  • Robert Duggan

    Executive Leader | Talent Optimization | Growth Accelerator | Culture Builder | Coach, Mentor, Servant Leader | Process Disruptor | Forever Buffalonian | #Gsd
    Buffalo-Niagara Falls Area
  • Robert Duggan

    President & Ceo At Agelity Inc
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