Activate Day-to-day Operations of the EXM team. To ensure EY MENA maximize business performance, productivity and deliver on our goals through prioritisation and proactive management of our talent pool across EY MENA, Nearshore, Offshore and Global Service teams.

Responsible for working alongside the APAC and AoA (Assurance Operations Accelerator) leader in all operational, service management goals. Build and revamp processes to better Quality outcome and productivity.

People with Disability (PwD) leader for AMS and working on projects that involves PwD awareness, panel talks and improving PwD employee experiences. Sole professional from EY GDS selected for the valuable 500 leadership program and one among the 4 across EY globally.

Leading the Quality Enablement Services pillar in Audit which comprises for SQM, Quality Enablement Leader/Professional Practice Group Support and L&D with over 60+ professionals in various location within and outside India

Working with the Quality Professional Practice Director for leading projects, change and communications within the Audit

Working with the GDS Audit Leader to achieve goals and action plans for the fiscal year. Meeting Audit targets and working with other partners to increase process efficiency and GDS penetration in various markets.

Leading the EY GDS Kerala Assurance AMS team which is +130 strong. Work with our onshore Audit teams to provide end to end engagement management and project management services on G360, Private Client Services and any other Focus accounts.

- Supporting efforts to expand EY Global Financial Accounting Advisory Services (FAAS), Managed Services (MS) penetration globally working alongside EY Global FAAS Managed Services Leader- Proactively engaging with the Regions in support of relevant market activation efforts- Overseeing performance reporting (pipeline, GTER, etc.) and regular performance cadence- Bringing more structure to the sharing of leading practices, MS wins, MS case studies, and market insights- Support various QRM related efforts linked to MS- Monitoring investment spend, progress, issues, etc.- Facilitating relevant governance efforts, including monthly Steercos, GMS updates, etc.- Act as an interface into Shared Services delivery centers, as we scale up their capabilities- Improve overall project tracking, status reporting, and work product socialization re / on relevant GMS industrialization activities.

GCR Global Services. Manage and lead US Central Region and multinational clients including TFO clients providing Global Compliance and Reporting services, including bookkeeping, financial statements, direct tax, indirect tax, payroll, transfer pricing, entity compliance governance services and project/program management to large multinational corporations.

Building and leading the Global Compliance and Reporting, Global and Country Services practice and leading a team of over 150+ members in EY Argentina. Tax Services offered to small and large clients across Americas and EMEIA for Local and Global corporate Tax Compliance, International Tax and Transaction services and Entity Compliance and Governance.

Managing 100+ professionals from the People Advisory Services practice. Responsible for managing the engagement Management Services activities for US, Australia, Singapore Tax compliances. Leading various projects and playing the Global Engagement Manager role for 2 large clients (UK AND US)

Managing 50+ professionals from the People Advisory Services practice. Responsible for managing the engagement Management Services activities for US Tax compliance.Also playing the Global Engagement coordinator role for a US client

Managing 25+ professionals from the People Advisory Services practice. Responsible for managing the engagement Management Services activities for US Tax compliance and Technology.

Managing a team of 25+ customer service professionals who help US and UK Customers with their Student Loans and Credit Cards. Coaching, training team members and monitoring their performance on Quality, Sales and AHT

Handling Customer escalation and Subject matter expert for UK Credit Card customer service team

A customer service executive managing inbound calls for a UK credit company