According to research studies, B2B buyers rate "discovery" and "listening" as two of the top three influences on their buying decisions. But buyers also rate vendors poorly on those two skills. I'm here to help you close the gap.After 2,700 customer discovery conversations I can tell you how to get customers that stay longer and spend more. I train customer-facing teams (sales, customer success and account management) to have more strategic customer conversations that drive engagement, insights and revenue. My exclusive Radically Authentic Discovery Method(TM) features disruptive questions and deep listening techniques to help you understand what's most important to your customer. Learn how "curiosity charms the customer," at www.boblondon.co.

In-depth, on demand training for customer, success, managers, account, managers, and sales professionals, who want to have more strategic, revealing customer conversations, that drive customer engagement, insights and revenue.

Mindshare is an exclusive, invitation-only network of 1,200 CEOs and founders from the most promising emerging and high growth technology companies in the Washington, DC region.Founded in 1997 by a local group of prominent executives and passionate business leaders, Mindshare is an exclusive forum designed to help CEOs of emerging technology companies build bigger, better and more innovative businesses.The Mindshare Organizing Board is comprised of prominent technology and business leaders within the Washington DC region. The Organizing Board members conduct a rigorous selection procedure that accepts about 50 technology CEOs each year into the Mindshare Class. The Class meets once a month, for 10 months, to engage with other successful entrepreneurs, interact with the board, enjoy dinner, and gain knowledge from a panel discussion. Panel presenters are legends and luminaries who share their success stories and lessons learned on topics that are critical to launching, scaling and exiting a company -- such as raising venture capital, driving revenue, marketing and sales, recruiting and retaining top talent, building a board and implanting successful exit strategies. Past speakers include Mario Morino, founder and CEO of Legent, The Morino Institute and Netpreneur; Andrews Stern, Chairman and CEO of USinternetworking; Raul Fernandez, founder of Proxicom and Chairman and CEO of ObjectVideo; and Lt. General John Sattler, Leadership Chair at U.S. Naval Academy.

Volunteer as a business/marketing advisor to University of Maryland students who are at various stages of staring a business. Guest lecturer at Dingman's Fearless Founders class. http://www.rhsmith.umd.edu/centers-excellence/dingman-center-entrepreneurship/about-us/entrepreneurs-residence

The Technology Marketing Alliance is the definitive invitation-only forum for the top B2B and B2G technology marketers in the Washington, D.C. area. Its members consist of vice presidents and C-level marketers who are shaping the region's technology brands. As an invite-only group, TMA membership is subject to review by the board of advisors to ensure that everyone involved is there for one reason only—to develop a forum for idea exchange and continuing education. For more information, visit www.technologymarketingalliance.com or follow TMA on Twitter @TMA_DC.

ParkMyCloud is a cost-effective, lightweight app that reduces cloud computing costs by up to 60% by enabling AWS customers to schedule automatic start/stop times for their idle resources. So they pay only for the computing power they’re actually using.“ParkMyCloud saved my company a significant percentage of our monthly Amazon bill. In less than 15 minutes we were all set up, had identified several unused server instances, and applied parking schedules to our development systems to reduce spend during off hours. As a startup, my cofounder and I appreciate the immediate and obvious savings. The ParkMyCloud team has built a great product!“– Rob Wyant, Chief Technology Officer, Yapper