Bob Potter Email & Phone Number

Medford, Oregon Area

Medford, Oregon

Work with businesses to design and develop results-oriented websites with a focus on improving brand image, lead generation, and search engine ranking. Skilled in building long-term relationships and managing projects. • Launched a freelance business with no technical background and became recognized as one who is personable, passionate, patient, and able to produce results that exceed customer expectations.• Collaborated with the VP of Business Development at the Hillsboro Chamber of Commerce to give two presentations on the topic of using social media to over 100 small business attendees.• Sat on a panel with two other business professionals at a Beaverton Chamber of Commerce luncheon to answer questions to over 60 business owners on how to leverage social media.• Worked with over 60 businesses and non-profits.• Design & develop custom WordPress themes using the Genesis framework.• Build secure, custom forms that make my customer's lives easier.• Provide ongoing support and website maintenance to over 25 customers.• Developed a curriculum and taught a web design course to high school students.

Portland, Oregon Area

Medford, Oregon Area

Coordinated with multiple departments to reduce waste and improve processes to save time and money.• Initiated and completed over 20 improvements.• Worked with Continuous Improvement team to host company Kaizen events.• Conducted warehouse time study, which led to production planner used by Logistics team.

Remote / Telecommute

As a Happiness Engineer, I focused on empowering customers to get the most out of the product.• Supported over 600,000 customers• Responded to 50+ email/chat tickets a day• Maintained 5-star rating for fast response time• Received more positive tweets by name than any other support chimp ;)

Ashland, Oregon

• Worked one-on-one with businesses and non-profits to find a solution that met their needs.• Managed sales leads and wrote contracts and requests for proposals (RFPs).• Created online training videos and provided training on content management software.• Wrote and published monthly newsletter and website updates.

College Place, Wa

Managed and supervised a crew of eight to maintain and beautify the landscape of the university’s campus. Assisted in the selection and placement of flowers, shrubs, and trees.

Bachelor Of Business Administration (Bba), Marketing & Certificate In Business Information Systems

Theology