Robert Shimmin is a Paralegai program at Dallas College at Qwick. He possess expertise in leadership, p&l, team building, purchasing, contract management and 35 more skills. Colleagues describe him as "Bob is that unique combination of industry expert and service leader that has allowed him to develop and roll-out out self-serve concession concepts. The concept has since been replicated by others which improved customer experience, and reduced transaction time while expanding product selection. Ultimately achieved incremental revenue growth and maintained cost controls which consistently exceeded competitor results. Additionally, Bob managed our FEC (Family Entertainment Center) revenue channels beyond the box office including game arcades, internet-enabled photo booths, prize redemption games, and licensed merchandise. The results were positive for the organization's financial results. Bob’s efforts brought Century Theatres into an extraordinarily consistent, memorable entertainment experience that achieved amazing customer loyalty. Over the course of 7 years, I was lucky to work near Bob, he proved instrumental in not only providing the business with innovative guidance but, of equal importance, the fundamental operating systems which supported the company's growth and success. It was my good fortune to have had Bob’s reliable support and wise counsel during my tenure at Century Theatres as a Regional Vice President. I found Bob to be supremely dedicated, tireless in his commitment to developing his team, and relentlessly focused on improving the business’s bottom line through unparalleled guest service. On more occasions than I can accurately count, Bob believed lived the theme that if you are not serving the guest, you better be serving someone who is. I am happy and proud to recommend Bob Shimmin as an executive of merit who would add great value to any organization that is privileged enough to gain his leadership skills." and "I've had the pleasure of knowing Bob for over six years. In our industry Bob has consistently demonstrated innovation in his work. I have seen this first hand in the concession operations he has designed, his product selection and mix, and the positive impact to the bottom line. . Bob also has given back in many valuable ways to the industry. While I am particularly thankful for his time and effort on behalf of the National Association of Concessionaires, Bob has also shared his knowledge on many industry task forces and convention presentation panels. He is long sought after for his expertise. I am honored to call Bob a friend and a highly regarded industry colleague."