Robert (Bob) West Email & Phone Number

Jacksonville, Florida Area

Project management of Citi’s marketing website, citicards.com • Manage all aspects (from receipt through implementation) of requests to update/maintain the Citi Cards Marketing website and digital/web-based applications• Mitigate legal/compliance risk to the business via oversight/utilization of established testing and record-retention procedures• Serve as liaison between cross-functional teams (i.e. Creative, Development, Business, etc.) from request initiation through release, providing insight/guidance, as needed, to ensure all requests are implemented correctly and on schedule• Develop/maintain drive calendars• Maintain/report applicable metrics on a monthly basis

Jacksonville, Florida Area

•Working with CMS, Developers and Testers to implement Business requested changes to marketing site

Jacksonville, Florida Area

Provided agency support for 3 Ford Dealer Advertising Fund (FDAF) groups: Southern Ford Dealers, Southern Quality Ford Dealers and Upstate Ford Dealers•Issue creative briefs, job orders, and change orders for monthly campaigns and sponsorships•Prepare monthly production billing for client•Draft and send client correspondence•Update multiple monthly Sales and Share reports•Proof concepts and copy of TV, Web banners, email blasts and radio scripts •Approve final creative products•Assist with special dealer requests•Update monthly creative content on client Web site•Activate and evaluate sponsorships and partnerships •Coordinate sponsorship displays, suite catering and hosting for various events

Jacksonville, Florida Area

•Direct day-to-day agency efforts on behalf of the automotive client, Southern Ford Dealers

Jacksonville, Florida Area

•Generated new business production through the sale of commercial property and casualty insurance products•Managed schedules and set appointments with prospective clients•Updated marketing plan spreadsheets•Analyzed existing exposures and presented alternative solutions to meet the needs of prospective clients•Presented final proposals to business owners, officers, and/or board members•Managed day-to-day responsibilities of internal customer service staff•Oversaw annual renewal of existing client policies

Greater Seattle Area

•Worked as deckhand on one of the Bearing Sea's most respected factory trawlers•Rose in the ranks from factory processor to full-share deckhand by consistently exceeding expectations while maintaining a positive attitude in adverse working conditions and implementing creative solutions to improve daily efficiency•Developed training programs for new employees; raising retention considerably•Team lead for weekly off-load logs

Jacksonville, Florida Area

•Prepared and updated daily advertising materials•Performed daily internal and external duties of an account manger