Robert (Bob) West Email & Phone Number

Jacksonville, Florida Area

• Project management of Citi’s marketing website, citicards.com
• Manage all aspects (from receipt through implementation) of requests to update/maintain the Citi Cards Marketing website and digital/web-based applications
• Mitigate legal/compliance risk to the business via oversight/utilization of established testing and record-retention procedures
• Serve as liaison between cross-functional teams (i.e. Creative, Development, Business, etc.) from request initiation through release, providing insight/guidance, as needed, to ensure all requests are implemented.
• Develop/maintain drive calendars
• Maintain/report applicable metrics on a monthly basis

Jacksonville, Florida Area

• Working with CMS, Developers and Testers to implement Business requested changes to marketing site

Jacksonville, Florida Area

• Provided agency support for 3 Ford Dealer Advertising Fund (FDAF) groups: Southern Ford Dealers, Southern Quality Ford Dealers and Upstate Ford Dealers
• Issue creative briefs, job orders, and change orders for monthly campaigns and sponsorships
• Prepare monthly production billing for client
• Draft and send client correspondence
• Update multiple monthly Sales and Share reports
• Proof concepts and copy of TV, Web banners, email blasts and radio scripts

Jacksonville, Florida Area

• Direct day-to-day agency efforts on behalf of the automotive client, Southern Ford Dealers

Jacksonville, Florida Area

• Generated new business production through the sale of commercial property and casualty insurance products
• Managed schedules and set appointments with prospective clients
• Updated marketing plan spreadsheets
• Analyzed existing exposures and presented alternative solutions to meet the needs of prospective clients
• Presented final proposals to business owners, officers, and/or board members
• Managed day-to-day responsibilities of internal customer service staff

Greater Seattle Area

• Worked as deckhand on one of the Bearing Sea's most respected factory trawlers
• Rose in the ranks from factory processor to full-share deckhand by consistently exceeding expectations while maintaining a positive attitude in adverse working conditions and implementing creative solutions to improve.
• Developed training programs for new employees; raising retention considerably
• Team lead for weekly off-load logs

Jacksonville, Florida Area

• Prepared and updated daily advertising materials
• Performed daily internal and external duties of an account manger