Bogdan Dan Email & Phone Number

Bucharest, RO

Romania

• Coordinates the assigned project portfolio
• Establishes and monitors project budgets
• Develops and coordinates operational processes and information flow
• Coordinates the activity of subordinate personnel
• Ensure and allocate the necessary resources for each project in the portfolio

Romania

• Manage the Scope of Work from an operational and financial standpoint, ensuring that thecustomer receives information security services in accordance with the contract.
• Perform delivery management (communications, site visits, Monthly & Quarterly Governance).
• Lead cross-functional program teams in the design and execution of security programs, includingthe scheduling and tracking of tasks, resources, and dependencies.
• Coordinate and lead project meetings.
• Prioritize and follow up on the progress, risks, and opportunities of each internal project.
• Manage the Content Engineering Development Team: run daily stand-up meetings, track theactivities using Kanban & Sprint approach and assess performance.

Romania

• Oversee the daily tasks and deliverables handled by the team.
• Coordinate the investigation of high severity incidents according to the incident handling model.
• Assist customer in incident eradication and recovery phases.
• Develop and review team training plans and facilitate career development for engineers of allseniority levels.
• Prepare operational governance reports and present them to the business stakeholders andclient representatives.

București, România

• Effectively managing the 1st Level Operations activities securing the financial and operationalperformance of a 50+ team members, according to WLA and global requirements.
• Acting as KPI & SLA Operational responsible.
• Serving as Technical and Management interface and escalation point of contact.
• Ensuring competency and capacity levels within the team meet current and future businessrequirements.
• Developing, analyzing and reporting on status of agreed performance indicators to the Managerof 1st Level Operations and to COM(s) of the customers under care, and/ or other interfaces frominternal customers.
• Responsible for resource planning, internal mobility and employee development, working incollaboration with HR department to attain balanced results.

• Process driver: Procedures and Work Instructions responsible.
• Coordinating the team during day-by-day activities and during major incidents.
• Single point of contact in relation with field managers and other departments.
• Surveillance of alarms, events & faults occurred in the radio access and transmission accessnetwork.
• 24/7 on-call support for network outages.
• Actively monitoring team activities (trouble ticket queue, alarm investigation, job aid creation).

Ericsson

• Surveillance of alarms, events & faults occurred in the radio access and transmission accessnetwork.
• Monitoring of key performance indicators for the radio access and transmission access network.
• Troubleshooting and fault management.
• Corrective maintenance on operated network and report the progress/result.
• Running periodical scripts, needed for proactive & reactive activities.
• Create performance reports for all elements in the network.

Master'S Degree

Bachelor'S Degree