Bogna Audie Email & Phone Number

Dublin, County Dublin, Ireland

Sydney, New South Wales, Australia

• Leading coordination and delivery of administration for KPMG client engagements:Conducting planning meetings, preparation of engagement letters and other documentation/reports, creating and editing job codes in SAP, maintaining data integrity, drafting and raising billsUse of various Risk Management systems, use of accounting software as needed to support client-facing teamMeeting set performance KPI’s and SLA’s

Australia

• Daily Banking and Close of Business Reconciliations• Managing and reconciling invoices, purchase orders, expenses; liaising with accounting team as required• Stock Management of both incoming and outgoing items, responsible for stock integrity• Store-Supplier Relationship Management• Supporting Store Manager in day to day store operations

Australia

Sydney, New South Wales, Australia

• Reactive sales, with a high volume of daily phone, email enquiries for events for 100 to 300 guests with various lead-times for new and existing customers alike• Preparation of tailored proposals for conferences, trade shows, weddings, graduations, gala dinners, board meetings-residential and non residential• Negotiation• Conducting site visits and menu tastings• Contracting• Upselling, utilizing events/accommodation space and catering solutions.• Using Delphi FDC (Salesforce), IDEAS, CVent, Meeting Broker among other applications.

Birmingham, England, United Kingdom

• Reactive sales, with a high volume of daily phone, email enquiries for events within the two months' lead-time, for new and existing customers alike• Driving growth through developing sales strategies tailored to clients' industries specifications • Event planning of up to 90 customers/events at a time, whilst liaising with number of operational departments to effectively manage customers' expectations- from enquiry or contracted stage through until the day of arrival.• Conducting site visits and menu tastings, at both sales and planning stages of customer journey.• Upselling, utilizing events/accommodation space, AV and catering solutions.• Post event reconciliation in terms of invoicing and feedback.• Using Delphi FDC (Salesforce), ONQ R&I, Event Planner, Tell the Chef, Micros among other applications.

Hilton Birmingham Metropole

• Responsible for event management on the day, being the main liaison between client/agent/subcontractors and the venue.• Coordinating activities across the hotel departments as well as these of the AV, Logistics, Catering Management Team within the Conference and Events Department so as to provide excellent customer service experience for client/agent and delegates alike.• Liaising with sales/event planners team prior to the event to ensure clients/agents expectations are appropriately managed and can be met on site, utilizing operational knowledge and experience.• Leading the pre-event handover meetings between the Client, Event Planning and Operational Team.• Dealing with challenges and/or issues that occur on the day, working with the Client and the Hotel teams to come up with optimal solutions and ensure these are actioned in the best manner possible.• Recruitment and training of the new Events Relations Managers, PDR's.• Allocation of the events to among the Events Relations Managers team, rostering.

Birmingham, United Kingdom

• Managing a team of up to 60 members through the pre-event set-up, catering service-bar, food and beverage- and closedown.• Liaising with agents/organizers to ensure they receive required service in a timely manner and of high quality.• Providing appropriate training for the new staff members, PDR's for the contracted ones.• Conducting disciplinary proceedings along the HR Department if required

Master'S Degree, English Philology

Ba, English Linguistics And Cultural Studies