Boitumelo Sempe Email and Phone Number

• Provide quality service to clients, according to company policies.• Ability to deal with all the types of queries relating to the Fund.• Log all queries to the system according to requirements.• Investigate queries, resolve and provide feedback to clients within a reasonable time specified in the policies and procedures.• Comply with quality control standards.• Liaise with clients/stakeholders to ensure consistent customer satisfaction.• Report any critical service delivery problems to Management.• Work closely with Operations Admin to maintain high quality customer service.