Boitumelo Sempe

Boitumelo Sempe Email and Phone Number

2nd Line support Engineer at Telviva (Formerly Connection Telecom) @ Telviva
cape town, western cape, south africa
Boitumelo Sempe's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Boitumelo Sempe

Current Position1st line Voip Support Engineer, Installing , configuring and troubleshooting IP phones. Managing Voip and cloud communication systems for customers, Monitoring telephony systems, IMAC changes, Technical assistance (hardware and software), Previous Experience.TAC Junior Administrator.Assist with monitoring within client environments remotely, Scheduling Maintenance Activities, Provide Reporting, Update internal systems, Communicate with vendors ensuring clear and distinct communicated instructions, Confidently presents messages in a clear and precise manner.Professional Qualifications.Studied Information technology (Software Development NQF Level 4 and 5) at Jeppe College of Business and Computer Studies. Skills in creating applications using Java, Visual Basic,C# and my SQL. Completed a learnership program at Connection Telecom for System Support NQF level 5.

Boitumelo Sempe's Current Company Details
Telviva

Telviva

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2nd Line support Engineer at Telviva (Formerly Connection Telecom)
cape town, western cape, south africa
Employees:
63
Boitumelo Sempe Work Experience Details
  • Telviva
    2Nd Line Support Engineer
    Telviva May 2019 - Present
    Johannesburg Area, South Africa
    View
  • Nec Xon
    Service Desk Agent
    Nec Xon Nov 2018 - May 2019
    South Africa
    View
  • Connection Telecom (Pty) Ltd
    1St Line Voip Intern
    Connection Telecom (Pty) Ltd Sep 2017 - Sep 2018
    Johannesburg, Woodmead
    1st line Voip support engineer, Installing , configuring and troubleshooting IP phonesTaking customer's request via telephony system (Touch point)Logging tickets on SOLIDUsing Zabbix to monitor linksManaging Voip and cloud communication systems for customersSolid knowledge in (TCP/IP, ISO Network layers)Monitoring telephony systemsDoing IMAC changesTechnical assistance (hardware and software)Escalating to 2nd and 3rd tierConfiguring Mikrotik router, LTE router and Modem
  • Harambee Youth Employment Accelerator
    Bridging Candidate
    Harambee Youth Employment Accelerator Aug 2016 - Sep 2016
    Johannesburg Area, South Africa
    Completed an intensive eight week program to instill behaviors needed for the world of work, including attendance, punctuality, positive attitude, energy and curiosity. Training in numeracy, business communications, call Center theory and simulation, computer skills and customer service
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Boitumelo Sempe Skills

Computer Science Microsoft Office Data Entry Oracle Database Administration Sun Certified Java Programmer Visual Basic Html Microsoft Sql Server Javascript Java Mysql Software Development C# Programming Office Administration

Boitumelo Sempe Education Details

  • Eoh Training Solutions/ Proserv
    Eoh Training Solutions/ Proserv
    Nqf Level 5
  • Jeppe College Of Commercce And Computer Studies
    Jeppe College Of Commercce And Computer Studies
    Computer Programming
  • Cladelton International College
    Cladelton International College
    Matric

Frequently Asked Questions about Boitumelo Sempe

What company does Boitumelo Sempe work for?

Boitumelo Sempe works for Telviva

What is Boitumelo Sempe's role at the current company?

Boitumelo Sempe's current role is 2nd Line support Engineer at Telviva (Formerly Connection Telecom).

What schools did Boitumelo Sempe attend?

Boitumelo Sempe attended Eoh Training Solutions/ Proserv, Jeppe College Of Commercce And Computer Studies, Cladelton International College.

What skills is Boitumelo Sempe known for?

Boitumelo Sempe has skills like Computer Science, Microsoft Office, Data Entry, Oracle Database Administration, Sun Certified Java Programmer, Visual Basic, Html, Microsoft Sql Server, Javascript, Java, Mysql, Software Development.

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