Boitumelo Sempe Email and Phone Number
Current Position1st line Voip Support Engineer, Installing , configuring and troubleshooting IP phones. Managing Voip and cloud communication systems for customers, Monitoring telephony systems, IMAC changes, Technical assistance (hardware and software), Previous Experience.TAC Junior Administrator.Assist with monitoring within client environments remotely, Scheduling Maintenance Activities, Provide Reporting, Update internal systems, Communicate with vendors ensuring clear and distinct communicated instructions, Confidently presents messages in a clear and precise manner.Professional Qualifications.Studied Information technology (Software Development NQF Level 4 and 5) at Jeppe College of Business and Computer Studies. Skills in creating applications using Java, Visual Basic,C# and my SQL. Completed a learnership program at Connection Telecom for System Support NQF level 5.
Telviva
View- Employees:
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2Nd Line Support EngineerTelviva May 2019 - PresentJohannesburg Area, South Africa -
Service Desk AgentNec Xon Nov 2018 - May 2019South Africa -
1St Line Voip InternConnection Telecom (Pty) Ltd Sep 2017 - Sep 2018Johannesburg, Woodmead1st line Voip support engineer, Installing , configuring and troubleshooting IP phonesTaking customer's request via telephony system (Touch point)Logging tickets on SOLIDUsing Zabbix to monitor linksManaging Voip and cloud communication systems for customersSolid knowledge in (TCP/IP, ISO Network layers)Monitoring telephony systemsDoing IMAC changesTechnical assistance (hardware and software)Escalating to 2nd and 3rd tierConfiguring Mikrotik router, LTE router and Modem
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Bridging CandidateHarambee Youth Employment Accelerator Aug 2016 - Sep 2016Johannesburg Area, South AfricaCompleted an intensive eight week program to instill behaviors needed for the world of work, including attendance, punctuality, positive attitude, energy and curiosity. Training in numeracy, business communications, call Center theory and simulation, computer skills and customer service
Boitumelo Sempe Skills
Boitumelo Sempe Education Details
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Eoh Training Solutions/ ProservNqf Level 5 -
Jeppe College Of Commercce And Computer StudiesComputer Programming -
Cladelton International CollegeMatric
Frequently Asked Questions about Boitumelo Sempe
What company does Boitumelo Sempe work for?
Boitumelo Sempe works for Telviva
What is Boitumelo Sempe's role at the current company?
Boitumelo Sempe's current role is 2nd Line support Engineer at Telviva (Formerly Connection Telecom).
What schools did Boitumelo Sempe attend?
Boitumelo Sempe attended Eoh Training Solutions/ Proserv, Jeppe College Of Commercce And Computer Studies, Cladelton International College.
What skills is Boitumelo Sempe known for?
Boitumelo Sempe has skills like Computer Science, Microsoft Office, Data Entry, Oracle Database Administration, Sun Certified Java Programmer, Visual Basic, Html, Microsoft Sql Server, Javascript, Java, Mysql, Software Development.
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