Bolanle Oke, Mba, Pmp®, Cspo® Email & Phone Number

Brentwood, Ca, Us

San Francisco, California, United States

Brentwood, California, United States

Senior Leader of Strategic Programs & Communications within the Twilio Professional Services Business Unit. Performed "Chief of Staff" initiatives for the Professional Services team. Worked closely with the PS SVP and senior leaders to develop business and GTM strategies, such as QBRs, newsletters, campaigns, product offering management, webinars, All Hands, etc. Representative highlights include the following:• Drove global forecast management excellence to ensure sustained,… Show more Senior Leader of Strategic Programs & Communications within the Twilio Professional Services Business Unit. Performed "Chief of Staff" initiatives for the Professional Services team. Worked closely with the PS SVP and senior leaders to develop business and GTM strategies, such as QBRs, newsletters, campaigns, product offering management, webinars, All Hands, etc. Representative highlights include the following:• Drove global forecast management excellence to ensure sustained, predictable growth across all business units by coordinating weekly forecast reporting to track status globally.• Executed comprehensive calendar of global strategic meetings, including monthly leadership and team syncs, Quarterly All Hands, Annual Kickoffs, and off-sites and coordinated logistics, content, and participant engagement.• Developed and executed global program providing quarterly recognition and annual awards ceremony.• Drove successful development and execution of comprehensive quarterly enablement plans.• Worked closely with Program Management leaders to establish industry-leading best practices in process, tooling, and approach.• Created customer-centric sales collateral with product and marketing teams, improving customer engagements.• Spearheaded implementation of internal dynamic skills matrix deliverable, providing structured framework for skills assessment, improving resource allocation, streamlining training programs, and improving team proficiency.• Pioneered development and implementation of robust change management process, standardizing procedures and enhancing team adaptability and efficiency. Show less

Dublin, Ca (Hq)

Senior Leader for Loss Prevention Technology @ Ross Stores Corporate Office Led teams to manage maintenance, monitoring and upgrades of Video Management, Electronic Surveillance, Intrusion, Access Control and other Loss Prevention (LP) systems across 2K+ stores, supply chain locations, corporate and buying offices.• Managed 5 operations teams, leading technology initiatives budgeted between $3M - $15M annually, resulting in enhanced operational support and collaborative digital… Show more Senior Leader for Loss Prevention Technology @ Ross Stores Corporate Office Led teams to manage maintenance, monitoring and upgrades of Video Management, Electronic Surveillance, Intrusion, Access Control and other Loss Prevention (LP) systems across 2K+ stores, supply chain locations, corporate and buying offices.• Managed 5 operations teams, leading technology initiatives budgeted between $3M - $15M annually, resulting in enhanced operational support and collaborative digital workspace.• Engineered a robust ticketing platform using Smartsheets, integrating with external systems, and improving service resolution time by 65%.• Developed key performance indices (KPIs) for the Service program, providing business intelligence and forecasting capabilities.• Implemented a depot exchange program, reducing service replacement resolution timeframe by 65%.• Created an FAQ site and detailed process documentation, fostering a culture of continuous improvement.• Led strategic planning by conducting competitive analysis of Loss Prevention technologies, resulting in proactive projects to pilot competitive options. Show less

Pleasanton, Ca

Portfolio Manager for the Corporate Service Business Information Office Governance- KP-ITOn site at Kaiser Permanente Pleasanton Technology CampusGovernance for Corporate Services PMO/BMO

Columbia, Missouri Area

Successfully managed two complex programs alongside a few Request for Service Projects which consists of refreshing hardware, upgrading OS and other software products to current version levels as well as data center migrations over 2000 servers, databases, ESX Hosts, P770 Hosts and Storage devices annually for a client in the Services sector (transportation).

Columbia, Missouri Area

Resource Management responsibilities for the Kaiser Permanente account

Bachelor Of Arts (B.A.), Communication, General

Graduated from The School of Communication, Information Systems and Library Science.

Master Of Business Administration (M.B.A.), Information Systems Management

MBA with a concentration in Information Systems Management.