Bonnie Clarkin Email & Phone Number

Needham, Massachusetts, United States

Boston, Massachusetts, United States

Member of the Quality Service Management, Tools Technology and Reporting team. Primary role was the Quality and Risk Tool (QART) initiative (ITI) Requirements Manager. Implemented new functionality for internal quality applications using Agile and Waterfall methodology. Coordinated with cross-functional teams to execute release strategy for quality applications for large, diverse user base, acted as the primary liaison between Business owners and CIO Technology teams. Managed stakeholder… Show more Member of the Quality Service Management, Tools Technology and Reporting team. Primary role was the Quality and Risk Tool (QART) initiative (ITI) Requirements Manager. Implemented new functionality for internal quality applications using Agile and Waterfall methodology. Coordinated with cross-functional teams to execute release strategy for quality applications for large, diverse user base, acted as the primary liaison between Business owners and CIO Technology teams. Managed stakeholder expectations and maintained trusting and collaborative relationships, reviewed high level scope/business requirements for consideration/inclusion in scheduled releases. Delivered clear and well-defined detailed business requirements, collaborated with CIO Design and Development teams on design, functional, and technical requirements. Subject Matter Expert for upstream/downstream supporting quality applications and functional design. Delivered detailed release scope demos to cross-functional teams in preparation for sprint testing, managed Scope Change Request process to ensure thorough review, approval and scheduling, collaborated with testing manager/team on User Acceptance Test sprints and schedules. Ensured release backlog/defects were properly identified, prioritized and fixed accordingly. Partnered with Operations Associate Manager on the identification/resolution of current production issues utilizing deep functional tool knowledge. Prior Requirements Manager tool responsibilities included the QA Director Management Tool (QADM), Risk Management & Quality (RMQ) Dashboard, MailSend Tool and the retired Client Relationship Tool (CRT). Show less

Boston, Massachusetts, United States

Member of the Global Quality Operations team supporting the Communications and High Tech operating group. Assisted in driving and creating value for Quality/Risk applications and processes as a member of the Global Quality Operations Committee, supported the management team with business improvement projects and initiatives, collaborated with business process owners in the development of processes to aid in the mitigation of risk, highlight potential contractual failures and improve overall… Show more Member of the Global Quality Operations team supporting the Communications and High Tech operating group. Assisted in driving and creating value for Quality/Risk applications and processes as a member of the Global Quality Operations Committee, supported the management team with business improvement projects and initiatives, collaborated with business process owners in the development of processes to aid in the mitigation of risk, highlight potential contractual failures and improve overall satisfaction of our clients, managed quality tools/applications, functionality, enhancements, defects, and resolution of issues, trained, educated, and supported operations support personnel to enable direct support of quality directors and users, supported senior executives, quality directors, and general users of the Quality & Risk Tool, worked with sub cross-operating group committee members to discuss and suggest quality tool and process improvements, participated in development of release and design requirements and conducted user acceptance testing on all tool/application releases. Show less

Boston, Massachusetts, United States

Member of the Communications & High Tech Business Operations team. Ensured accuracy of all operations data through company-wide reporting (pipeline, win/loss, financials, contract signing dates, won-not-booked, and backlog), assisted executives/client teams with required quality documentation for weekly new business meetings, organized, coordinated, and prepared business development meeting agendas, arranged logistics, recorded actions/decisions, and distributed relevant information to key… Show more Member of the Communications & High Tech Business Operations team. Ensured accuracy of all operations data through company-wide reporting (pipeline, win/loss, financials, contract signing dates, won-not-booked, and backlog), assisted executives/client teams with required quality documentation for weekly new business meetings, organized, coordinated, and prepared business development meeting agendas, arranged logistics, recorded actions/decisions, and distributed relevant information to key stakeholders (OU management, Quality, Finance), provided Accenture leadership teams (Sales, Human Resources, and Finance) with standard company-wide reports, monitored required quality documentation to ensure compliance requirements are met based on Accenture policy and standards, provided input in the development of new operations procedures and application designs, conducted user acceptance testing on all tool/application releases, implemented process and/or tool changes. Show less

Boston, Massachusetts, United States

Member of the Business Process Management team. Managed financial aspects for Accenture's first 'Design/Build/Run’ engagement ($26 million in revenue). Monitored all inventory/receivables as well as scrutinized all expenses for 100+ resources, prepared detailed monthly invoices and financial reports for client’s Chief Operations Officer, enforced all internal expense policies and procedures.

Boston, Massachusetts, United States

Assisted Portfolio managers in daily trading activity and trade settlements, managed trade allocations for 100+ family accounts, prepared weekly investment reports for Chairman’s weekly investment meetings, handled personal requests from chairman/family members, coordinated corporate stock/cash gifts, identified/reconciled trade settlement issues with brokers, maintained/updated/reported daily cash balances for all accounts, prepared expense requests/wire transfers for family accounts, assisted… Show more Assisted Portfolio managers in daily trading activity and trade settlements, managed trade allocations for 100+ family accounts, prepared weekly investment reports for Chairman’s weekly investment meetings, handled personal requests from chairman/family members, coordinated corporate stock/cash gifts, identified/reconciled trade settlement issues with brokers, maintained/updated/reported daily cash balances for all accounts, prepared expense requests/wire transfers for family accounts, assisted Compliance Department with monitoring of all family holdings. Show less

Bachelor Of Arts - Ba, Finance And Financial Management Services

Associate Of Science - As, Travel & Tourism

Activities and Societies: Women's Soccer

Bachelor Of Science - Bs, Finance And Financial Management Services