-Assist in development of outreach plan in conjunction with SSVF team to enroll families in services-Assist clients in securing housing, basic needs, medical and mental health services including substance abuse treatment when necessary, job training access, and public benefits where eligible with a focus on community reintegration-Work to effectively meet clients'​ needs and resolve individual barriers through follow-up, advocacy and collaboration with Front Steps staff and other community service providers-Maintain accurate and timely records of activities, case management notes, and services provided to each client using HMIS-Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping-Develop and maintain relationships with clients, staff and local service providers, participate in community meetings pertaining to services benefitting clients, and serve as a representative of Front Steps at community events-Provide regular, written reports to the SSVF Program Manager and additional reports as assignedOther duties as assigned to support the mission of the organization-Assess housing barriers of female Veterans and families experiencing homelessness to determine housing and service needs-Provide mediation and advocacy with landlords on the client's behalf to develop a plan to obtain and or maintain housing-Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors)

Analyzed initial and ongoing eligibility applicants and tenants. Served as a liaison between tenants, landlords, and other interested parties. Acted to resolve disputes between business partners and external clients. Collected documentation and verifications from tenants, employers, and educational institutions, medical facilities to determine tenant's financial responsibility for the year. Maintained client's information in the client database. Complied data for case screening. Provided clients with alternate solutions.

Loan applications, pulled credit, and assembled all necessary paperwork for loan submission using Caylix Point. Updated MS PowerPoint presentations, created and ordered student manuals, and made handout materials. Updated loan status and pipeline for all Loan Officers in MS Excel. Responsible for weekly e-blast to client and Realtor database using Constant Contact. Primary Interface for client and Realtor updates regarding loan status. Researched programs, guidelines, and government regulations for Loan Officers. Processed Payroll and Expense Reports for the office. Managed all office services between IT and Business Partners.

Liaison between Clients and Mortgage Company. Used analytical skills to assist in problem solving during the mortgage process. Collected and verified all necessary documentation to close each type of loan.

Analyzed initial and ongoing eligibility applicants and tenants. Served as a liaison between tenants, landlords, and other interested parties. Acted to resolve disputes between business partners and external clients. Collected documentation and verifications from tenants, employers, and educational institutions, medical facilities to determine tenant's financial responsibility for the year. Maintained client's information in the client database. Complied data for case screening. Provided clients with alternate solutions.

Reviewed files for data integrity in regards to loan application and credit information.. Collected and verified all necessary documentation to close each type of loan. Confirmed gap analysis for corporate data underwriting. Completed project life cycle process Created and maintained reports for files being processed.