• Instrumental in maintaining a close partnership with an agile development team to analyze product requirements and testing needs to create and execute a comprehensive test strategy including functional and technical/system-level testing. • Experience with testing in a SaaS environment.• Write and execute effective test plans, test cases, and test scripts. • Document defects and track issue resolution as well as escalate issues and potential issues to the agile development team and management. • Setup and maintaining test environments.• Contribute to Agile ceremonies, aid in estimating work effort and managing work to meet sprint schedules.• Utilize JIRA to create and maintain enhancements, defects, and sprints documents• Participate with the team in software requirements, design and code reviews to provide early and continuous quality feedback.• Utilize QA Complete (ALM Complete) to import/create test cases• Continually improve test processes and practices based on inspection/adaption of previous iterations.• Utilize Postman to verify API processing and updates• Increase product coverage and proactively seek ways to incorporate new/creative ideas and methodologies into testing efforts by keeping abreast of current methodologies, technologies, and tools.Experience with Salesforce software.

• Participating in all phases of the software development lifecycle.• Participating in the planning, executing and tracking stages of implementation of software development projects as necessary.• Providing QA task effort estimates within confidence levels appropriate to the project stage.• Assisting in analyzing requirements to develop a written test plan.• Developing, maintaining and executing test scripts and scenarios on assigned products to assure product quality from a functional and qualitative perspective.• Building, maintaining and supporting test environments.• Documenting, tracking, and verifying defects and enhancements.• Working closely with senior staff members to assist architects, programmers, business analysts, and managers in effectively implementing quality software projects.• Working closely with application development teams to troubleshoot issues are determine quality solutions.• Analyzing test results for validity and clarity.• Providing problem solving regarding QA task issues as well as project and resource challenges.• Provide support and/or training to other team members as needed.• Completing tasks within duration and effort commitments. • Using new skills and strategies to improve day-to-day effectiveness.

• Develop test plans for E-Commerce web stores in an AGILE environment. • Attended daily stand-up meetings to report testing progress. • Develop manual and automated scenarios for Mobile App verification. • Creates, maintains, and executes test scripts, regression scripts and test plans using Selenium Automated tool. • Ensures proper test coverage for all system requirements. • Analyzes test results and recommends improvements. • Ensures assigned project testing is complete and testing risks are identified prior to implementation. • Manages the defect from identification to closure through the Software Development Life Cycle. • Participates in process improvement efforts and applicable product requirement inspections. • Contributes to the development of the test plans and project testing approach. • Use RALLY to create and update User Stories and JIRA to document and update errors. • Develops and sustains appropriate relationships with peers and other project team members. • Maintain client Help Desk reporting and fulfillment.

• Review and analyze business and functional/technical specifications for test planning purposes. • Participate in the test planning efforts (development of test plans and test scripts). • Work closely with Business Systems Analysts and Programmers to validate and test procedures/scripts.• Execute test scripts for backend system validation. Report and Track results. Document discrepancies and follow through to resolution. • Manage the QA conversion project. • Perform balancing and reconciliation of financial data. • Provide Help Desk assistance for end users.

• Responsible for delivery and support of QA initiatives in accordance with ING Business Systems.• Development Methodology to ensure delivery of business systems that meets business needs and requirements. • Develop test strategies, test scripts, test plans, creating and executing test cases for the GARWin, GARWin2, Calligo and WEB applications. • Responsible for defect tracking, reporting, identifying and communicating issues. • Create Issue Document and assist/perform root cause analysis. • Effectively use the SOA (Service Oriented Architecture) to reduce the communication gap between business and IT. • Effectively communicate with team, customers, and technical organization of varied disciplines and backgrounds. • Conducted alpha testing. • Make recommendations regarding the acquisition and/or implementation of software to increase information systems efficiency.

• Provides analysis and recommends solutions to business problems related to supported services and applications. • Design/develop detailed test case specifications. • Execute manual/automated test scenarios. • Participate in systems, integration and acceptance testing. • Works with customer at varying levels to design test and validate the model and other functional specifications in preparation to implement/migrate to the new production environment and gain customer approval. • Assist in customer training.

• Work closely with Product Management and development engineers to understand features and create robust, comprehensive test plans to verify functionality for Insurance Software. • Providing daily progress updates. • Maintaining management awareness of QA issues that are impacting deliverables. • Identify bugs through systematic testing, help developers reproduce errors and ensure that defects are fixed. • Do exploratory testing and acceptance of new features as part of a story-driven Agile development process. • Communicate to users when system changes are implemented, and provide support and training

• Review and analyze business and functional/technical specifications for test planning purposes. • Participate in the test planning efforts (development of test plans and test scripts). • Work closely with Business Systems Analysts and Programmers to validate and test procedures/scripts. • Execute test scripts for backend system validation. • Report and Track results. • Document discrepancies and follow through to resolution. • Manage the QA conversion project. • Perform balancing and reconciliation of financial data. • Provide Help Desk assistance for end users.