Joel Booth Email & Phone Number

Greenville, South Carolina Area

Mauldin, Sc

Responsible for remote & direct on-site support of new and existing PACS solutions at hospitals, imaging centers, and reading groups.Proactively communicate with customers to maintain positive relationships.Carry out system administration responsibilities and projects designed to decrease emergency tech support interactions and system downtime.Educate customers in system use and best practice methods, enabling them to provide premier health care.

Greenville, South Carolina Area

Responsible for actively driving and managing the technology evaluation stage of the sales process.Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Gains customer trust and acceptance by explaining or demonstrating cost reductions and operations improvements.Develops customer's staff by providing technical information and training.Contributes to team effort by accomplishing related results as needed.

Handled all types of support calls including but not limited to phone, Internet, and VoIP.Managed quality and consistency of product and service delivery.Recommended upgrades and changes to improved quality and/or reach of network and abilities.Communicated new product and service opportunities, special developments, information, and feedback gathered through field activity to appropriate company staff.Coordinated company staff to accomplish the work required to support the networks and support services.

Required to perform all functions related to providing aviation peculiar supply support, to include financial management, inventory management, material management, facilities and storage management, personnel staffing, and requisitioning procedures. Duties include validation of customer requirements, processing requisitions, submitting requisitions, initiating appropriate follow-up actions, and processing and delivering material in accordance with all government regulations and procedures.