Robert Booth Email & Phone Number

Wilmington, DE & Washington, DC

Wilmington, DE & Washington, DC

Maintain relationships and communication, and coordinate activities between ESM-CoE and Infrastructure Services teams.Initial start up and build out of Level One ESM-CoE Service Desk, supporting several applications including SAP, Ariba, Exacta, Powerplant. Manage daily operations of Level One Service Desk support and scheduling of contractor and Amtrak.

Wilmington, DE

Defined and implemented training schedule to deliver individual training on more than sixty SAP courses to over 1700 Amtrak employees in ten different cities in a twelve week period.Successfully managed rapidly changing requests and requirements of operational managers to accomplish SAP training delivery with minimal impact to daily operations.Maintained.

Conestoga District, Eastern Delaware County, PA

Lead volunteer serving over 1,000 youth and adult volunteers in Scout units in eastern Delaware County, Pennsylvania. Represent Conestoga District on Cradle of Liberty Executive Board.

Ranked first in my division in 2006.Earned OSHA 30 hour certification in Industrial Safety.Earned Qualified Safety Sales Professional, QSSP certification.Trained customers and distributor representatives on safety equipment.Sold respiratory protection equipment & other personal protection equipment.Established and maintained customer.

Managed and maintained customer relationships.Trained distributor sales reps.Presented new product launches and obtained support of local distribution channels.Travelled extensively throughout eastern US.

Masters Certificate, Information Technology Project Management

Bs, Biology/Chemistry

Associate, Engineering

Activities and Societies: Swim Team, Student Government Association, Kappa Sigma Fraternity, several part-time jobs to pay.

Education record

Activities and Societies: Swim Team