Principal Technologist - Rolling Stock/Mechanical
Wilmington, Delaware, United States
IT Administrator and Tier 3 support for the Rolling Stock/Mechanical operations space supporting 50 windows based servers and over 4800 users located across North America in a 24/7 environment.Major Systems• Rolling Stock Enterprise Asset Management System (EAMS)• 500 Always on, always connected Kiosks with a 99% SLA on Citrix Desktop uptime.• Rolling Stock Document Management System• Rolling Stock QA/QC applicationsProjects• Lead State of Good repair Operating System upgrades involving Windows Server 2012, legacy fat client client/server applications, web applications (ASP Classic, ASP.Net, and PHP moving from IIS 6.5 to 8.5), Oracle and MS SQL Databases• Develop tools enhancing monitoring, provide self-healing to reduce downtime, and after-hours support including configuring fat client to run headless• Refurbishment of defective and damaged hardware for cost avoidance/cost reduction in excess of $30,000