Mark Wilson Email & Phone Number

Philadelphia, Pa

Supervised the production of high-quality content with equipment costs roughly 75% lower than directcompetitors.Conceptualized content for use in sales partnerships, like The Bubba Burger cookout, to increase salesrevenue while maintaining the brand's distinct feel.Acted as a talent manager, identifying key broadcast talent that fit the grassroots yet professional feel ofthe event with a daily budget 50% below average.Produced and directed 75% of live broadcasts and fulfilled the roles of a camera operator, replay operator,CG operator, and host.Leveraged experience as a Network Engineer to create new tech standards, updating network switches,routers, and imaging/cloning procedures that cut deployment time from 36 hours down to 6 hours

Provided play by play, color commentary, analysis and hosting in CS:GO, Valorant & R6 Siege with tournament operators such as Riot Games, BLAST, ESL, ESEA, Dreamhack, Faceit, Starladder, Fragadelphia, Nerd Street Gamers, Pittsburgh Knights, ASUS ROG, Ibuypower, G2, FaZe Clan, WePlay, Mythic, T1, Redbull and many more.

Philadelphia, Pennsylvania, United States

Championed media client relations from RFP to show's conclusion, driving revenue exceeding $1.5M in 2021.Spearheaded staff scheduling, hiring efforts, and a 150+ contractor pool to expand production frequencyby 100% to over 80 monthly shows.Standardized advertising for all broadcasts, implementing half-time breaks in appropriate titles, increasingrevenue by nearly $100,000 in Q1/Q2 of 2022.Co-engineered studio facility, resolving AVL, PC, and network issues to eliminate outages while expandingproduction capabilities to run up to 4 simultaneous shows.Crafted new broadcast documentation using a centralized database, improving transparency andincreasing partner deliverable success rate above 90%.

Greater Philadelphia Area

Led all broadcast operations, staff assignments, content ideation, talent management, and otherbroadcast-related tasks.Introduced new broadcast strategies for remote/hybrid shows, resulting in under one month of dark timefrom the COVID-19 pandemic.Directed the day-to-day activities of 10 full-time staff and 100+ contractors to meet the surging demand.Aligned project objectives and expectations during the pre-production with clients and the BusinessDevelopment team.Produced and facilitated roles of A1, EIC, Cam Op, and Replay Op on an average of 20 show days/month.

Piloted product management for ESEA's $1.2M pick-up-game systems known as Rank S and Rank G.Collected feedback from the 200+ player base in Rank S/G and the 65,000+ community members toidentify platform weaknesses and devise solutions to address challenges.Reduced user churn with Project and Software teams by designing, testing, and implementing productupdates based on user feedback.Managed all pre/post and live content for ESEA's Twitch, YouTube, and Facebook channels, like Rank S Liveand the Mountain Dew League.

- Provided commentary for ESEA broadcasts- Hosted desk segments for ESEA broadcasts- Provided voice-overs for ESEA marketing materials

- Fielded day to day support tickets for customers- Facilitated support and repair for client endpoints, servers and networking equipment.- Worked with 3rd party vendors and support teams to meet customers needs.- Worked with fellow engineers to plan out network and server infrastructure upgrades.- Worked with fellow engineers to maintain both client and business systems and servers.- Monitored and facilitated disaster recovery operations.