Data Analytics Manager

As a Senior in the Data Analytics area, an integral part of my day-to-day is preparing commercial proposals, understanding projects and coordinating teams of 2-5 people through all stages of the traditional project process, from understanding customer requirements, ETLs, creating visual reports, technical review and final delivery.In addition to my Data Analytics responsibilities, I also coordinate our Software Factory projects, leading teams of 2-3 people in the development of custom… Show more As a Senior in the Data Analytics area, an integral part of my day-to-day is preparing commercial proposals, understanding projects and coordinating teams of 2-5 people through all stages of the traditional project process, from understanding customer requirements, ETLs, creating visual reports, technical review and final delivery.In addition to my Data Analytics responsibilities, I also coordinate our Software Factory projects, leading teams of 2-3 people in the development of custom applications and customer support. I also play an active role in ensuring customer success, which is key to customer retention. I have also been actively involved in migrating the department's entire infrastructure to the Azure cloud, and providing Azure training to the entire team. Show less

As the main QA for the Forensics Software Factory in Brazil, I was responsible for creating and overseeing the creation of test cases, performing manual and creating automated tests. During this time, I managed a QA team of 2-5 people and developed a holistic view of the product. From requirements gathering with customers to final validation of the software in production and post-delivery customer support, I was involved at every stage. This made me the main point of contact with customers and… Show more As the main QA for the Forensics Software Factory in Brazil, I was responsible for creating and overseeing the creation of test cases, performing manual and creating automated tests. During this time, I managed a QA team of 2-5 people and developed a holistic view of the product. From requirements gathering with customers to final validation of the software in production and post-delivery customer support, I was involved at every stage. This made me the main point of contact with customers and I played a crucial role in communication between the business team and the development team. I was also actively involved in the creation and presentation of various demos to internal and external customers, contributing to a wider understanding and positive acceptance of the products. Show less

I spent the first 6 months developing skills in physical data capture, data retrieval, ETL and data visualisation. I then worked on the development of a conflict of interest application using C# and Angular before becoming a Quality Analyst (QA). I performed rigorous testing to ensure product quality, identifying and reporting bugs. I acted as a liaison between the business team and customer support, resolving issues and ensuring customer satisfaction. I also developed bots that saved hundreds… Show more I spent the first 6 months developing skills in physical data capture, data retrieval, ETL and data visualisation. I then worked on the development of a conflict of interest application using C# and Angular before becoming a Quality Analyst (QA). I performed rigorous testing to ensure product quality, identifying and reporting bugs. I acted as a liaison between the business team and customer support, resolving issues and ensuring customer satisfaction. I also developed bots that saved hundreds of hours of work filling in test forms. Show less

I created content for internal and customer social networks, developed institutional websites for all the group's companies and managed their servers. I managed the migration of email systems and website servers and worked on marketing campaigns. I also represented the company, maintaining quality relationships with national and international collaborators and clients to ensure the success of projects.