Managing the entire operation from top to bottom from marketing strategies, sales, suppliers, technical and CRM operations, accounts. Product Marketing, Brand Marketing, Market Research, Social Media Marketing and Targeting. Always driven to provide excellent customer service and achieving an outstanding outcome for the business. An intrinsically motivated individual with a professional background in Sales, Marketing, and Business Management. Expert in identifying client needs and offering practical solutions, allowing to consistently grow business revenue.I am committed to my personal and professional growth and I am seeking an opportunity to provide loyalty, value and a desire to succeed to a valued and progressive organisation.

Known for delivering key outcomes, I effectively targeted new and existing clients to establish professional networks and develop and promote strategic marketing campaigns, ensuring consistent growth to all relevant departments I have worked within in my career.As a Sales and Marketing Executive, I successfully achieved the desired targets quarterly as a sales performance 120% over target. These contracts are related to quality, environmental, safety, cyber security, risk management, and training management.I took on key responsibility for account management, strategy implementation and ensure the delivery of expected outcomes resulting to increased customer satisfaction, client retention, and account growth.As an experienced industry expert, I successfully delivered the Quality, Environmental, and Occupation Safety Training (ISRS – Accidents and Risk Management Training) and Certification.Within this role, I was able to exhibit my expertise in various responsibilities such as Customer Service Management, financial planning and sales forecasting, and account management.This role has allowed me to grow exponentially, furthering my executive and general management skillsets within the organisation, where I have utilised a truly holistic management skillset to provide continuous outcomes with regularity.

This position demonstrated my interpersonal and communication capabilities by allowing me to work with procurement service teams and clients from all levels. I was able to deliver top notch service and meet best practice and customer expectations.I was able to ensure completion of projects which were conducted in a manner that ensures expected quality is achieved within the agreed budget and timeframes.As a Customer Service Officer, I consistently practiced confidentiality with the clients’ sensitive information when uploading client data into computer systems.I was able to demonstrate my knowledge and experience in preparing sales strategies which involves creating proposals, performing phone calls, and engaging in personal bookings with clients. This role allowed me to grow exponentially in an executive capacity – setting me up for future excellence in service delivery, and an increased skillset that I have carried into other roles.

Within this role, I successfully identified the effect of the new business as a result of change in Government laws and future investment required for future growth and performance in the business. I acknowledged further investment can be made for future growth and revenue as it is a significant step to improve business performance. Established new product development solutions, expanded client relationships and provided a top quality consulting services to existing and new customers.

Successfully built and developed a relationship with clients and stakeholders by implementing a marketing business strategy to increase and improve the business performance of the company. I managed to boost company sales by 30% through negotiating prices and fees with suppliers whilst enhancing services. Dealt with tasks effectively in a fast paced environment under pressure, record keeping was delivered promptly and efficiently.

This role allowed me to successfully manage staff in a professional manner, achieve sales targets with a 20% increase due to recognise gaps in the previous management and improve the poor performance of employees. I implemented a marketing strategy as an effective system to boost sales and hit targets.