As a Certified Damage Insurance Representative for Quebec, Ontario Maritime Provinces and Alberta, I have the skills, capability and sincere commitment to continually push my development and enrich my experience for the customer and company profit.I invest my strength in customer relations and advice tailored to his insurance needs.In addition to my current experience as a damage insurance agent, I actively participated during my professional career in catering, to provide a demanding clientele with an extraordinary experience in anticipating their needs, but also by my highly professional, courteous and empathic behavior.My experience in this dynamic and demanding environment combined with my technical skills acquired during my academic formation are relevant assets to fidelize, retain and grow the customer base. Some skills like communication, analytical and organizational sense were developed along the wayThese skills were particularly improved during my training in damage insurance and for the last 2 years having practiced the profession of insurance agent in customer contact center.My goals- Develop and apply communication techniques to increase productivity to remain pro-active in achieving the goals of my role and the company.- Always manage customer requests more effectively, target their needs, advise them, convince them and build their loyalty.-To acquire the skills and experience necessary to evolve and climb the ladder within the company to support employee progression, training and development.
Listed skills include Service Client, Assurance De Dommage Direct Et Indirect Des Entreprises, Vente, Assurance, and 9 others.
