Joseph Bourgeois Email and Phone Number

● Worked across several network communication programs to monitor brute force and phishing attacks● Analyzed and ensure C based event logs are properly maintained in order to prevent malicious activity● Manage administrative security permissions across Institution

● Optimized AI chatbot tools by leveraging human feedback● Conducted research on the fundamentals of Masked Language Modeling, and how to effectively incorporate them into day-to-day life● Development of Challenging “Edge-case” Inputs to effectively test and advance AI capabilities● Review the work of other engineers in the project, constantly providing feedback for continuous improvement

● Directly contributed to the transfer of 500+ employee’s information during company Merger, ensuring proper system synchronization across multiple platforms● Managed diagnostics, part ordering, and repair of several laptops and computers, saving company thousands of dollars in expenses ● Guided new employees in becoming proficient using computer systems ● Utilized communication skills and conflict resolution techniques to provide direct service, effectively interacting with coworkers addressing their needs.

● Maintained a constant watch over guests to prevent injuries and ensure their safety while in and around the pool area. ● Enforced correct water safety practice to minimize potential danger and maintain a safe pool environment. ● Conducted routine checks of pool chemical levels and cleanliness to ensure proper pool chemistry ● Prioritized safety protocol and proper implementation of emergency response procedures, in order to quickly respond to any situation properly. ● Collaborated with co-guards for effective teamwork, organizing proper zone coverage and time management for pool monitoring and maintenance.

●Displayed a positive and welcoming attitude towards customers . ● Successfully closed sales by persuasively pitching and promoting gym memberships to prospective customers. ● Helped several new employees in becoming proficient using the computer systems and card readers ● Routinely performed gym upkeep

● Checking out and bagging groceries. ● Working directly with money and cashier systems ● Solving customer issues, improving my ability to work with others

●Assisted head plumber with basic plumbing tasks and organization of equipment. ●Worked with various tools and cleaned workspaces. ●Gained valuable experience and understanding of general work practices