Mark Bower Email & Phone Number

Wokingham

As Managing Director I have oversight on all areas of our business, although as our team size grows I am increasing spending time developing our companies strategy, recruiting the right people to deliver on our plans and ensuring we are maximising our growth potential.We have two separate businesses with our group:Clarify Car Hire - a boutique car hire comparison service offer a high quality service to our growing customer base. Our aim is that every one of or users gets what… Show more As Managing Director I have oversight on all areas of our business, although as our team size grows I am increasing spending time developing our companies strategy, recruiting the right people to deliver on our plans and ensuring we are maximising our growth potential.We have two separate businesses with our group:Clarify Car Hire - a boutique car hire comparison service offer a high quality service to our growing customer base. Our aim is that every one of or users gets what they expect - and hold our partners to a high level of account. This results in our industry leading customer service scores.Moneymaxim - an online aggregation service who has really made a name for itself in the car hire excess insurance market. We are the UKs leading comparison service in this area, and again deliver incredibly high satisfaction scores, with 49 out of every 50 users saying they would recommend us to a friend.Outstanding customer service, both online and through our UK based customer service team provide a defining differentiation in our users eyes, and the moneymaximiser team work hard to ensure the gulf between us and our competition grows ever wider. Our team, a group of truly customer focused individuals who look only at 'how can we make this better' rather than being bounded by customer, practice or structure are our greatest asset.Alongside my responsibility to the team is my desire to make more people aware of how we can help them. Most customers reach us through recommendation, which accounts for over 80% of our new business, so therefore ever customer recruited is very valuable to us, as they in turn become an advocate of what we do. Show less

Managed the Banks relationship with 60,000 Local Business customers in and around London through a team of 250 Relationship Managers. Presented at various Small Business events, such as the Start Up show in Excel, and hosted external events for the organisation.Developed and grew substantial new income streams for the Bank as new opportunities opened up.

Led the sales team from the start up of the company to a position where it had 100,000 users, a third part distribution network and was launching an industry leading software product.Developed and designed the sales strategy to deliver the company goals, and recruited, developed and managed a sales force to support it.