Boyan Buha Email & Phone Number

Auckland, New Zealand

Melbourne, Victoria, Australia

Blackhawk Network is a company which manages gift-cards worldwide, as wells as B2B and B2C promotions. My responsibilities included:• Supporting the account management team and the wider commerce team.• Communicating, problem solving and working on various projects with clients.• Managing my own accounts, and being the first point of contact for brands, whether they had issues or any other queries, I was there to assist them in a timely and timely and efficient… Show more Blackhawk Network is a company which manages gift-cards worldwide, as wells as B2B and B2C promotions. My responsibilities included:• Supporting the account management team and the wider commerce team.• Communicating, problem solving and working on various projects with clients.• Managing my own accounts, and being the first point of contact for brands, whether they had issues or any other queries, I was there to assist them in a timely and timely and efficient manner.• Pitching clients new opportunities that would further their redemptions through regular meetings.• Facilitating upcoming projects by setting up brands to the database.• Creating visuals to be used in meetings, and ad-hoc duties which needed to be completed as matter of urgency.• Delegating tasks and queries to appropriate teams to be completed in the most efficient manner, which also gave me valuable experience in task management. Show less

Melbourne, Australia

At Unified Healthcare Group, I worked for Australia’s major insurers and was responsible for gathering medical information from healthcare providers, to help process a variety of insurance claims.• I efficiently managed over 100 cases daily, maintaining relationships with healthcare providers and insurers to ensure timely resolution of claims in accordance with the requirements of insurance companies and superannuation funds.• Handling a significant volume of cases demanded… Show more At Unified Healthcare Group, I worked for Australia’s major insurers and was responsible for gathering medical information from healthcare providers, to help process a variety of insurance claims.• I efficiently managed over 100 cases daily, maintaining relationships with healthcare providers and insurers to ensure timely resolution of claims in accordance with the requirements of insurance companies and superannuation funds.• Handling a significant volume of cases demanded a high level of efficiency and initiative, highlighting my exceptional organizational and communication abilities in a fast-paced, time-sensitive setting. Despite the often emotionally charged nature of the work, I found immense gratification in providing assistance to individuals during their most vulnerable moments. Show less

Melbourne, Victoria, Australia

Assisting approximately 80 current and prospective customers per day with a varietyof queries and issues relating to their everyday banking needs.• I learnt, and enjoyed learning, a great deal about Australia’s banking industry andcommercial operations whilst building on my extensive customer service experience.

Auckland, New Zealand

My role at ASB included managing approximately 80+ customer queries and portfolios per day, my role involved substantial sales work and promotion of various banking products of which I had to be very knowledgeable on.• This role involved significant interpersonal communication and conflict resolution skills which I had to deploy in a high pressure and time sensitive environment.• I developed excellent administration skills, including operating multiple computer systems… Show more My role at ASB included managing approximately 80+ customer queries and portfolios per day, my role involved substantial sales work and promotion of various banking products of which I had to be very knowledgeable on.• This role involved significant interpersonal communication and conflict resolution skills which I had to deploy in a high pressure and time sensitive environment.• I developed excellent administration skills, including operating multiple computer systems simultaneously, and a high degree of self-sufficiency. Show less

Auckland, New Zealand

My role as an intern involved monitoring and creating social media content for a range of clients and putting together media releases and clippings demonstrating client exposure.• I gained valuable insight into many facets of the corporate realm and the office environment and learnt from experienced professionals in the field.

New Zealand

Aut

During my final year of university, I had the chance to develop a comprehensive communications strategy for a notfor-profit organization as part of our coursework. Specifically, I was assigned to work with The Heart Movement, an anti-domestic violence initiative in Auckland. I’m proud to mention that our project received recognition as the Best Tertiary project from the Public Relations Institute. This invaluable experience provided me with essential insights into the… Show more During my final year of university, I had the chance to develop a comprehensive communications strategy for a notfor-profit organization as part of our coursework. Specifically, I was assigned to work with The Heart Movement, an anti-domestic violence initiative in Auckland. I’m proud to mention that our project received recognition as the Best Tertiary project from the Public Relations Institute. This invaluable experience provided me with essential insights into the communications industry, marketing, and the art of building strong client relationships. Show less

Auckland, New Zealand

Customer Service Representative for a short time at ZARA in Auckland, New Zealand

Auckland, New Zealand

Customer Service Representative at the only Bonds location store in Auckland.

Auckland, New Zealand

Bachelor Of Communications, Public Relations, Advertising, And Applied Communication, B

Activities and Societies: New Zealand Public Relations Institute

Bachelor’S Degree, Public Relations, Advertising, And Applied Communication