Boyd Ngieng Hock Lin Email & Phone Number

Follow us at https://www.linkedin.com/company/chargeplusofficial/about/ Charge+ is a leading integrated EV charging solution provider for Singapore and Southeast Asia, with the mission to catalyse the proliferation of electric mobility in this region. Our suite of integrated solutions include a proprietary ultra-slim charger, smart charging software and innovative business models. Charge+ will implement 30,000 charging points across Southeast Asia by 2030, including 16,000 in Singapore alone. Today, Charge+ operates in six countries: Singapore, Malaysia, Thailand, Vietnam, Indonesia and Cambodia.

Bandar Sri Damansara

Lot 4881, Jalan Ss13/2, 47500 Subang Jaya, Selangor

• Develop, execute, monitor and manage service partner to deliver the services or expectations of customer and company.• Work closely with internal departments, Customer Care Center (CCC), Supply Chain Management (SCM), Planner, Service Partner and Sales distributor to deliver the services to customer. • To efficiently manage the in-warranty expenses and service provide cost.• Grow service partner in the technical & services skills and also develop potential service revenue.• Manage service delivery for ad hoc project such as Petronas.• Monitor the SR and RMA open cases to ensure it manage to achieve target.

Menara Citibank, 165, Jalan Ampang, 50450 Kuala Lumpur.

• Project Management for timely implementation on the payment system.• Providing support to the merchants for any downtime or difficulties experienced with Citi payment systems.• Assist and support newly acquire merchant for EDC terminal and E-Commerce.• Involve in regression testing.• Billings of the terminal rental.

• Attend meetings with clients to gather information and provide solutions recommendation to their issue.• Planned and acting as project manager to ensure the team successfully implemented the project.• Acting as team leader and be responsible for organizational development and direction which include the long-range planning and strategy. Personally supervised a staff of 5.• First in the department to initiate and organize monthly meeting to gather feedback on issues arises and developed solution for each of the issues. With this, it improves the quality of our software and brought smiles on our clients' face.

- Involved in building servers and systems as GHL payment solutions.- Responsible in testing the quality of the product and solutions before releasing it.- Implement and support both international (Sri Lanka, Thailand, Indonesia, Vietnam and Pakistan) and local clients (Malaysia).

Bachelor Of Electronics, Major In Computer

Education record