● Managed 130-180 solar project pipelines from site survey through to commissioning simultaneously.● Consistently ranked either first place or top-three in weekly performance metrics on project management team for customer and sales representative care, project coordination and updates.● Commended by senior management for consistent implementation of “total ownership.”● Worked with project management leadership and heads of internal operations team to refine pre-installation processes to set up field operations for success.

● Solar Sales: Generated 250+ prospects annually, prepared and presented solar proposals to prospects, interpreted site survey findings, developed contracts, and closed sales with a rate of 50%-75% on high quality prospects. ● Solar Operations: Developed solar production estimates and refined design based on site survey findings. Developed solar plan sets and single-line diagrams, prepared and managed interconnection agreement submissions, prepared and pulled permits, called in inspections, coordinated site survey, installation, and close-out processes.● As Office Manager, became an expert in solar product, incentive, and benefits knowledge to enhance customer experience, expedite office operations, support sales staff, & develop accurate marketing materials.● Lead sales team that accomplished a 60% increase in sales in 2022 with overhauled sales process.● Monitored and perfected customer experience to optimize processes, enhance the customer experience, and increase sales.● Oversaw and implemented email and print marketing software for lead generation campaigns.● Onboarded and trained three new employees and one department transfer; cross-trained other employees for smooth operations.● Directly reported to and collaborated with company executives on sales strategies and projections as well as operations.● Developed and implemented CRM tools for sales and operations tracking.● Developed weekly sales and leads reports.● Organized and ran company presence at trade shows, farmers markets, and other local events.

Quickbooks: Payments, invoices, inventory, customer info data entryClients: Scheduling, payments, sales, preparing and sending product order shipmentsOffice: Organization, filing, email correspondence, in- and outbound phone calls, accepting and sending mail, ordering inventoryMisc.: Maintain center's tidiness, laundry, dishes, preparing rooms in-between clients

Care for child with mental illnessPet and home care

Sorting, processing, batching, and editing photos in Adobe Photoshop.Managing and documenting client requests, emails, orders, and processing payments in Quick Books.

Completing PowerPoint Presentations for the Healthy Choices, Healthy Relationships ProgramGathering peer-reviewed journal research for program developmentOrganizing information in Excel spreadsheetsAccepting any other work supervisor requests

Managed the shop single-handedly nearly every shift.Personalized each customer experience by listening to and meeting the unique needs of each customer through open conversation and being familiar with the merchandise.Maintained cleanliness and organization on sales floor and in stockroom.Managed inventory and shipments through processing, stocking, and documentation.

Greeted, escorted, and met the requests of guests.Maintained cleanliness of restrooms, tables, chairs, floors, and front desk.Followed food health and safety regulations. Coordinated efforts with other hosts, bussers, servers, and managers to maintain flow.Memorized the multiple restaurant floor plans to manage the placement of guests and balance workload of servers and bussers.

Food preparation and assemblyMarketing products Maintaining cleanliness of food prep surfaces, materials, as well as surroundingsFriendly and positive interaction

Selling merchandiseCustomer serviceRestock and presentation of merchandiseGift wrapping and careful wrapping of glass itemsUse of POS

Selling merchandise Presentation and restock of merchandiseSeek ultimate customer service satisfaction through effective communicationSeek to uphold Loss Prevention as much as possible.Work in various departmentsWork in fast-paced environmentCleaning and organization of storeUse of POS

Prepare and presentation of foodTaking orders and delivery of food at registersCustomer serviceCleaning of dining and working areasUse of POS