Credentialed Tax Expert, Seasonal
CurrentI am currently working in a seasonal, virtual, customer-facing role using state of the art video communication software to interact with and help TurboTax customers who are working on their tax return with 1) tax advice, 2) product/software inquiries, and 3) tax calculations. As part of this responsibility, I create high quality customer interactions and experiences that instill confidence using deep customer empathy, and deep knowledge and expertise in the field of tax preparation.