Simon Bracken Email and Phone Number
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I am a Managing Director in Securities Services at Citi, with over 28-years of Operations leadership experience. As the Global Head of Issuer Services Operations, I lead 450 employees across 9 countries supporting a $1bn revenue per year business. I previously managed 1,040 staff in 42 countries. A graduate of 5 Citi Leadership Development Programs, I have an excellent talent development track record and am a recognised diversity champion. I have led significant process / system re-engineering and cost savings in high-pressure environments, working closely with major clients throughout my career
Citi
View- Website:
- citibank.com
- Employees:
- 10
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Managing Director, Global Head Of Issuer Services Operations, Securities Services, CitiCiti Aug 2022 - PresentNew York, New York, Us• Lead Issuer Services Operations Services globally, for Securities Services; 450 staff in 9 countries, processing Agency & Trust and Depositary Receipts • Lead for Digital First program to rebuild operating environment • Budget of $40mm - my operations team 4% of annual revenue• Senior point of contact for major clients• Senior Sponsor for Community Affairs Group (Citi Dublin’s charity fundraising and community engagement committee) and mentor for CitiWomen, Prometheus and Presentation Skills programs.
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Managing Director, Emea Head Of Custody & Global Head Of Transaction ManagementCiti Jan 2019 - Aug 2022New York, New York, Us• Head of Custody Operations EMEA• 28 countries covering asset servicing, proxy, tax, FX, client service, billing, regulatory reporting, and sanctions – I launched 2 new branches• Global Head of Transaction Management processing and client service• Global and Direct Custody & Clearing (DCC) settlement processing for Citi’s network of 64 local markets – over 50% more than our next biggest competitor• I led 1,040 staff in 42 countries, including 6 Operations &Technology Country Heads• Operations lead globally for MIBL, a new strategic $50mm revenue client• 1.1mn settlements per day: increased 85% in 3-years with flat headcount• Senior Sponsor for CitiDisability and mentor for CitiWomen & Prometheus• Navigator for teams on ICG VP Development Programs in 2019 & 20• Promoted to Managing Director in Dec 21
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Director, Direct Custody Operations EmeaCiti Sep 2015 - Jan 2019New York, New York, UsOperations Manager, Direct Custody & Clearing and Global Custody Settlements and Customer Services for 32 countries across EMEA. • Led DCC Operations EMEA; 8 SVP Direct Reports / 452 Direct Staff in 25 countries, processing 200,000 settlements per day and a budget of $41mm• Reduced headcount 18% from 502 in 2015 to 412, while volume up 33%• Launched 2 new branches: Denmark & Norway • Operations project lead for the implementation of T2S; DCC is the largest participant• Recognised by Senior Management for talent development and progression• Navigator for teams on ICG VP Development Programs in 2017, 18 & 19• Citi’s representative on the ISSA Risk in Custody working group• Graduated ICG Director Development Program 2015 & OE4 Leadership Program 2019• Completed UC Berkeley Executive Education: Accelerating Change Readiness & Agility
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Director OperationsCiti Apr 2010 - Sep 2015New York, New York, UsOperations Manager, Direct Custody and Clearing Settlements and Customer Services for: UK, Ireland, Netherlands, Belgium, France, Germany, Austria, Switzerland, Portugal and Sweden.Leadership• Lead 105 employees in 3 locations, with 12 SVP/VP managers• Manage >24mm trade settlements per year for 10 European markets• EMEA Project Manager for DCC’s location strategy & Target 2 Securities (T2S) implementation• Graduated from the Global Strategic Development Program Change Management• Budget reduced 50% from $21.1mm to $10.6mm, primarily by reducing headcount 43%• Volume up 41% and reduced operating expense means cost per trade reduced by 64% • Led outsourcing projects migrating 106 roles from 4 European locations into Dublin Innovation / People• Won the Citi200 Global Innovation Challenge: presented idea to the Citi CEO• Strong focus on talent development: top Irish scores in 2013 Voice of the Employee survey• Improved manager effectiveness scores from 75% to 85% year on year
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Senior Vice President OperationsCiti Aug 2005 - Mar 2010New York, New York, UsDepartment Manager for GTS Securities Income Operations: Global Custody, Direct Custody and Stock Lending• Manage 115 employees processing 850,000 payments per year worth $77bn across 90 global markets• Migrated 18 Corporate Action roles from London• Reduced >30-day debit break exposure by 98% and late income payments by 88%• Secretary of Dublin’s Sports & Social Committee Jan ’02 to Dec ’06: >1,000 members
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Vice President OperationsCiti Jun 2004 - Jul 2005New York, New York, UsVice President, Global Transaction Services Operations: European Income• Led 26 FTE processing Income for 11 European markets• Graduate of Citi Ireland’s first “Top Gun” leadership development programme• Facilitator for site wide Diversity Training – delivered training to >300 staff
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Vice PresidentCiti Sep 2001 - May 2004New York, New York, UsVice President, Global Transaction Services Operation: UK Settlements• Managed 21 FTE processing all GTS Crest activity, up to 120,000 trades / week• Delivered 4 FTE saves and major market changes• Successfully completed 2 audits, 1 Risk Review and 1 Internal Consulting review• Chairman of Dublin Custodial Group (2003)• Taught Custody section of the Institute of Bankers’ Mutual Funds course in ’02 and ‘03
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Management AssociateCiti Sep 1999 - Aug 2001New York, New York, UsManagement Associate: Global Operations Leadership Development Programme• Attended training sessions in New York and London• 6-month project implementing the new global processing platform for Corporate Actions • 1-year management assignment leading a team in Income: reduced costs by $224k
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Assistant ManagerCiti Feb 1999 - Aug 1999New York, New York, UsGlobal Custody Customer ServicesManaged creation of team liaising between Settlements and Customer Services
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Team LeaderCiti Sep 1995 - Jan 1999New York, New York, UsTeam Leader: European and Agent Bank SettlementsJoined Citi as an Operations Clerk, delivering the mail, faxes and SWIFT messaging. Progressed to Settlement processing and on to lead the European and Agent Bank Settlement teams,which I subsequently migrated to Dublin. • Managed team of 16 FTE and 36 of the 70 markets covered by Global Custody• Managed migration from London to Dublin for Agent Banks, Clearstream and Euroclear
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Officer CadetUk Ministry Of Defence Sep 1992 - Mar 1995London, GbOfficer Cadet in the Birmingham Unifersity Officer Training Corps• Various roles including Section Commander and Captain of Sailing• Leader of eight-person section under extreme physical and mental pressure -
Secondary School TeacherZimbabwe Ministry Of Education Jan 1992 - Aug 1992• Taught Maths and Science, up to "Junior Cert" standard, 16-years old, in a rudimentary bush school• Organised funding and construction to finish building the school library
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Field Centre AssistantDulwich College Sep 1991 - Dec 1991GbLed adventure training activities for residential groups and managed day-to-day running of Centre
Simon Bracken Skills
Simon Bracken Education Details
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Coventry UniversityGeograhpy -
Dulwich CollegeDesign & Technology
Frequently Asked Questions about Simon Bracken
What company does Simon Bracken work for?
Simon Bracken works for Citi
What is Simon Bracken's role at the current company?
Simon Bracken's current role is Managing Director, Global Head of Issuer Services Operations, Securities Services, Citi.
What is Simon Bracken's email address?
Simon Bracken's email address is si****@****iti.com
What is Simon Bracken's direct phone number?
Simon Bracken's direct phone number is (866) 516*****
What schools did Simon Bracken attend?
Simon Bracken attended Coventry University, Dulwich College.
What are some of Simon Bracken's interests?
Simon Bracken has interest in Children, Sail From The Royal St George Yacht Club, Environment, Dad, Poverty Alleviation, Car And The Weekend Financial Times.
What skills is Simon Bracken known for?
Simon Bracken has skills like Leadership, Banking, Offshore Management, Fixed Income, People Management, Fund Administration, Settlement, Derivatives, Financial Risk, Client Services, Team Leadership, Fund Accounting.
Who are Simon Bracken's colleagues?
Simon Bracken's colleagues are Rajeswari V, Debra Santoro, Lucille Johnson, Jennifer Dunn, Nityanand Sonakiya, Pravallika Paidi, Sherry Ma.
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