Simon Bracken Email & Phone Number

New York, New York, US

• Lead Issuer Services Operations Services globally, for Securities Services; 450 staff in 9 countries, processing Agency & Trust and Depositary Receipts
• Lead for Digital First program to rebuild operating environment
• Budget of $40mm - my operations team 4% of annual revenue
• Senior point of contact for major clients
• Senior Sponsor for Community Affairs Group (Citi Dublin’s charity fundraising and community engagement committee) and mentor for CitiWomen, Prometheus and Presentation Skills programs.

New York, New York, US

• Head of Custody Operations EMEA
• 28 countries covering asset servicing, proxy, tax, FX, client service, billing, regulatory reporting, and sanctions – I launched 2 new branches
• Global Head of Transaction Management processing and client service
• Global and Direct Custody & Clearing (DCC) settlement processing for Citi’s network of 64 local markets – over 50% more than our next biggest competitor
• I led 1,040 staff in 42 countries, including 6 Operations &Technology Country Heads
• Operations lead globally for MIBL, a new strategic $50mm revenue client

New York, New York, US

• Operations Manager, Direct Custody & Clearing and Global Custody Settlements and Customer Services for 32 countries across EMEA.
• Led DCC Operations EMEA; 8 SVP Direct Reports / 452 Direct Staff in 25 countries, processing 200,000 settlements per day and a budget of $41mm
• Reduced headcount 18% from 502 in 2015 to 412, while volume up 33%
• Launched 2 new branches: Denmark & Norway
• Operations project lead for the implementation of T2S; DCC is the largest participant
• Recognised by Senior Management for talent development and progression

New York, New York, US

• Operations Manager, Direct Custody and Clearing Settlements and Customer Services for: UK, Ireland, Netherlands, Belgium, France, Germany, Austria, Switzerland, Portugal and Sweden.Leadership
• Lead 105 employees in 3 locations, with 12 SVP/VP managers
• Manage >24mm trade settlements per year for 10 European markets
• EMEA Project Manager for DCC’s location strategy & Target 2 Securities (T2S) implementation
• Graduated from the Global Strategic Development Program Change Management
• Budget reduced 50% from $21.1mm to $10.6mm, primarily by reducing headcount 43%

New York, New York, US

• Department Manager for GTS Securities Income Operations: Global Custody, Direct Custody and Stock Lending
• Manage 115 employees processing 850,000 payments per year worth $77bn across 90 global markets
• Migrated 18 Corporate Action roles from London
• Reduced >30-day debit break exposure by 98% and late income payments by 88%
• Secretary of Dublin’s Sports & Social Committee Jan ’02 to Dec ’06: >1,000 members

New York, New York, US

• Vice President, Global Transaction Services Operations: European Income
• Led 26 FTE processing Income for 11 European markets
• Graduate of Citi Ireland’s first “Top Gun” leadership development programme
• Facilitator for site wide Diversity Training – delivered training to >300 staff

New York, New York, US

• Vice President, Global Transaction Services Operation: UK Settlements
• Managed 21 FTE processing all GTS Crest activity, up to 120,000 trades / week
• Delivered 4 FTE saves and major market changes
• Successfully completed 2 audits, 1 Risk Review and 1 Internal Consulting review
• Chairman of Dublin Custodial Group (2003)
• Taught Custody section of the Institute of Bankers’ Mutual Funds course in ’02 and ‘03

New York, New York, US

• Management Associate: Global Operations Leadership Development Programme
• Attended training sessions in New York and London
• 6-month project implementing the new global processing platform for Corporate Actions
• 1-year management assignment leading a team in Income: reduced costs by $224k

New York, New York, US

Global Custody Customer ServicesManaged creation of team liaising between Settlements and Customer Services

New York, New York, US

• Team Leader: European and Agent Bank SettlementsJoined Citi as an Operations Clerk, delivering the mail, faxes and SWIFT messaging. Progressed to Settlement processing and on to lead the European and Agent Bank.
• Managed team of 16 FTE and 36 of the 70 markets covered by Global Custody
• Managed migration from London to Dublin for Agent Banks, Clearstream and Euroclear

London, GB

• Officer Cadet in the Birmingham Unifersity Officer Training Corps
• Various roles including Section Commander and Captain of Sailing
• Leader of eight-person section under extreme physical and mental pressure

• Taught Maths and Science, up to "Junior Cert" standard, 16-years old, in a rudimentary bush school
• Organised funding and construction to finish building the school library

GB

Led adventure training activities for residential groups and managed day-to-day running of Centre

Bsc Hons, Economics, Geograhpy

A-Levels, Maths, Geography, Design & Technology