As a Sales Operations Manager at Noramco, I lead a team of sales professionals who are committed to delivering the best value and exceptional service to our clients. I have over 20 years of experience in the sales industry, with a proven track record of generating new business, managing key accounts, and optimizing sales processes and systems.My core competencies include customer relationship management (CRM), sales forecasting and analysis, sales strategy and planning, and sales training and coaching. I leverage my expertise in CRM to enhance customer loyalty, retention, and satisfaction, as well as to identify and pursue new opportunities for growth. My mission is to empower my team and my clients to achieve their goals and exceed their expectations.