Working with partners in areas such as marketing, human resources, management, finance and accounting. Driven toward improving companies' operations by assessing weaknesses and recommending business solutions and process improvements.

- Founding team member for a new division of a world leading manufacturer of event wearables. - Developed an launched a RFID-free Cashless Payment system to be used in the event space, replacing event tickets and removing from customers the concern of having to maintain care an control over their wallet. - Successfully piloted and delivered a working cashless event in the City of London Ontario.

Create and execute sales and service activity plans.Provide capacity to Account Directors by owning specific account management conversations with secondary account stakeholders.Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.Ensure… Show more Create and execute sales and service activity plans.Provide capacity to Account Directors by owning specific account management conversations with secondary account stakeholders.Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.Ensure delivery of proper materials to members before and after their scheduled interactions.Manage and respond to inbound requests from members. Complete scheduled and ad hoc data queries of our CRM at Account Directors’ requestEnsure the CRM contains accurate account details and contact information. Show less

Responsible for helping build great relationships between corporate media partners and our organization in order to increase the reach and exposure of our suite of Diagnostic Programs. Building and maintaining relationships with relevant associations, securing a partnership agreement with them and delivering appropriate collateral to make the partnership work and grow.

Leading the program management, planning and participation of the IT Security Diagnostic Suite and the IT Spend Survey for Higher Education. Play a key supporting role to members in ensuring the effective administration and communication of the diagnostic programs.

Ensure that our members receive best practice research for all their IT initiatives

Facilitated the timely production and shipment of OTC and RX products to customers in the Atlantic region.

Manage inventory of materials, parts, and finished product to maintain required supply. Maintain records, update racking configurations and plan for future requirements based on orders, production schedules and forecasts.

Designed, developed, launched and supported virtual training environments that replicated the live customer facing applications used in the Call Centre environments.